Is this Best Western Papilio Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Best Western Papilio Hotel?

Check-in time for Best Western Papilio Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Best Western Papilio Hotel have a swimming pool?

No, this Best Western Papilio Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Best Western Papilio Hotel?

Best-rates for the Best Western Papilio Hotel starts from $39 per night with includes Air Conditioner, Parking, Ocean View, Restaurant, Laundry, Security/Safety, Business Services, Wellness Facilities, Guest Services, Wheelchair Accessible, EV Charge Station, View, Oceanfront, Accessibility, Toiletries, Child Friendly, Internet with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Best Western Papilio Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Best Western Papilio Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Best Western Papilio Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Best Western Papilio Hotel?

Based on the information reported by the owner or manager, the Best Western Papilio Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Best Western Papilio Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Best Western Papilio Hotel | Hotel in Surabaya

| 8.3 (181 Reviews) | 1 Bathroom 15 Guests

Surabaya Hotel | Best Western Papilio Hotel

Hotel in Surabaya

Boasting a rooftop pool overlooking the city, Best Western Papilio Hotel is conveniently located a 3-minute drive away from City of Tomorrow and a 10-minute drive from Surabaya Carnival Night Market. Free WiFi access is available throughout. The air-conditioned rooms have a seating area and a flat-screen cable TV. A safety deposit box, an electric kettle as well as a refrigerator with a mini-bar are provided. Private bathroom offers a shower, hairdryer and free toiletries. City view can be enjoyed from the room. Guests can enjoy dining on Indonesian specialties as well as western and Chinese cuisine at Mariposa Restaurant. Alternatively, guests may also order from the room service. Staff at the 24-hour front desk can assist with car hire and airport transfers, while the concierge service will be happy to assist with luggage storage. There is also meeting/banqueting facilities and a business center. After a day of sightseeing guests may enjoy relaxing massage at the spa and wellness center. Best Western Papilio Hotel is a 15-minute drive away from Royal Plaza and a 20-minute drive away from Juanda International Airport.

Best Western Papilio Hotel is located in Surabaya.

This 7 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Ocean View, and several others. This is a 4 star rated property and has over 181 reviews with the average score of 8.3 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 7 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Best Western Papilio Hotel in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Best Western Papilio Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

View

Wheelchair Accessible

Ocean View

Oceanfront

Accessibility

Security/Safety

EV Charge Station

Business Services

Wellness Facilities

Restaurant

Toiletries

Guest Services

Child Friendly

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Parking

Parking

Private Parking

Parking garage

Parking on site

Electric vehicle charging station

Accessibility

Toilet with grab rails

Bathroom emergency cord

Activities

Fitness

Fitness center

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Elevator

Wifi in all areas

Guest Services

Room service

Baggage storage

ATM on site

Ironing service

Meeting/Banquet facilities

24-hour front desk

Fax/Photocopying

Concierge

Daily housekeeping

Business center

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

Smoke alarms

CCTV in common areas

Fire extinguishers

Guests have the option to cancel any cleaning services for their accommodation during their stay

Linens, towels, and laundry washed in accordance with local authority guidelines

Guest accommodation sealed after cleaning

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Process in place to check health of guests

Access to healthcare professionals

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

First aid kits available

Hand sanitizer in guest accommodation and common areas

Cashless payment available

Physical distancing rules followed

Spa

Beach umbrellas

Beach chairs/Loungers

Policies

Check-in

The minimum age for check-in is 18

Payment Policy

Credit card required

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:

8.33

Location:

8.38

Staff:

8.67

Facilities:

8.16

Comfort:

8.37

Cleanliness:

8.36

ONN CONG

Dec 11, 2025 08:00:00 AM

Review Score: 8

Malaysia

Reviewer Type: Solo Traveller

Travel Purpose: leisure

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Queen Room - Non-Smoking Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Toilet paper
King Suite with City View Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Bathroom Toilet paper
Superior Twin Room with City View Room Type: Double Room Size: 28 m² 2 Twin bed(s) Bed	Bathroom Toilet paper
Deluxe Queen Room with City View - Smoking Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Toilet paper
Deluxe Twin Room with City View - Smoking Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Bathroom Toilet paper
Deluxe Queen Room with City View - Non-Smoking Room Type: Double Room Size: 28 m² 1 Queen bed(s) Bed	Bathroom Toilet paper
Deluxe Twin Room with City View - Non-Smoking Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Bathroom Toilet paper

Check Hotel Availability

Nightly rates from:

USD US $39

Price Details

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Best Western Papilio Hotel | Hotel in Surabaya

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