DoubleTree by Hilton Surabaya | Hotel in Surabaya

| 8.9 (450 Reviews) |  2 Bathrooms  27 Guests
Surabaya Hotel | DoubleTree by Hilton Surabaya

Hotel in Surabaya

Located in Surabaya, 1.1 miles from Sharp Bamboo Monument, DoubleTree by Hilton Surabaya has accommodations with free bikes, private parking, an outdoor swimming pool and a fitness center. Among the various facilities of this property are a shared lounge, a terrace and a bar. The property provides a 24-hour front desk, airport transportation, a kids' club and free WiFi throughout the property. At the hotel, every room comes with a desk. The rooms include air conditioning and a flat-screen TV, and some accommodations at DoubleTree by Hilton Surabaya have a safety deposit box. All rooms will provide guests with a fridge. The breakfast offers buffet, continental or Full English/Irish options. At the accommodation you'll find a restaurant serving Chinese, Dutch and Indonesian cuisine. Vegetarian, halal and gluten-free options can also be requested. DoubleTree by Hilton Surabaya has a playground. The hotel features amenities such as an on-site business center and sauna. Popular points of interest near DoubleTree by Hilton Surabaya include Pasar Turi Train Station Surabaya, Joko Dolog Statue and Cheng Hoo Mosque. Juanda International Airport is 11 miles from the property.

DoubleTree by Hilton Surabaya is located in Surabaya.

This 308 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, Ocean View, Transportation/Shuttle, and several others. This is a 5 star rated property and has over 450 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 308 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This DoubleTree by Hilton Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “DoubleTree by Hilton Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Private Parking
  • Parking garage
Accessibility
  • Raised toilet
  • Visual aids (Braille)
  • Visual aids (tactile signs)
  • Wheelchair accessible
  • Auditory guidance
  • Toilet with grab rails
  • Bathroom emergency cord
  • Lowered sink
Activities
  • Cooking class
  • Fitness center
  • Playground
  • Nightclub/DJ
  • Fitness
  • Sauna
  • Kids' club
General
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Soundproof rooms
  • Smoke-free property
Guest Services
  • Shared lounge/TV area
  • ATM on site
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • Dry cleaning
  • Airport shuttle
  • 24-hour front desk
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Shuttle service (free)
  • Room service
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Outdoor furniture
  • Terrace
Security/Safety
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool bar
  • Shallow end
  • Beach chairs/Loungers
  • Kids' pool
  • Swimming pool
  • Swimming pool toys
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Dear valued guest,, we are glad to have you and thank you for staying with us, kindly be informed that surabaya city council will hold a street carnaval along tunjungan street which is dubbed as “karnaval nang tunjungan.” the event is held on sunday, october 30, 2022 from 2pm to 9pm. the event is open for public, you are welcome to join the event, in conjunction with the event, tunjungan street will be temporarily closed for vehicle access from 00.01 am until 11.59pm on 30 october 2022, hotel guests will still be able to travel in and out through jalan gemblongan (coming to hotel) and from jalan tunjungan turns to jalan genteng kali (for going out of hotel). do expect heavier traffic along the way and please make ample time to travel during this event. should you need any assistance, our security team is happy to help you on your way to or from the hotel, should you have any concerns or inquiries, please do not hesitate to let us know by dialing gsm mobile at +62 811 3200 5302, and we will be more than happy to assist you, thank you and we wish you a pleasant stay!

Reviews

Value for money:
8.87
Location:
9.25
Staff:
9.39
Facilities:
9.16
Comfort:
9.2
Cleanliness:
9.2
albieboy
Nov 20, 2025 08:00:00 AM
Review Score:   8
Netherlands
Reviewer Type: Family With Children
Travel Purpose: business
See All Reviews

Room Arrangement

Room Info Facilities
King Guest Room
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Kitchen

Kitchenware, Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Deluxe King Room
Room Type: Triple
Room Size: 53 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Bathroom

Slippers, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
Deluxe King Suite
Room Type: Suite
Room Size: 59 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Slippers, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Bidet

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Executive King Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

CD player, Telephone, Video, Radio, TV, Flat-screen TV

Bathroom

Slippers, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Corner King Suite
Room Type: Suite
Room Size: 65 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Slippers, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Bidet

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
King Loft Duplex Suite
Room Type: Suite
Room Size: 102 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Slippers, Toilet, Bathtub, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Bidet

General

Heating, Air conditioning, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
King Room - Mobility Accessible
Room Type: Triple
Room Size: 35 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

Bathroom

Slippers, Shower, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer, Private bathroom

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Soundproof, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock
Twin Room
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

Telephone, Video, Radio, TV, Flat-screen TV

Bathroom

Slippers, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
Executive Twin Room - Lounge Access
Room Type: Triple
Room Size: 35 m2
2 Twin bed(s) Bed

Food & Drink

Tea/Coffee maker

Internet

Internet facilities

General

Heating, Air conditioning, Interconnecting room(s) available, Privacy curtain, Ironing facilities, Smoke Alarm, Safe, Laptop safe

Media & Technology

CD player, Telephone, Video, Radio, TV, Flat-screen TV

Bathroom

Slippers, Bathtub or shower, Bathrobe, Free toiletries, Hairdryer

Kitchen

Kitchenware, Refrigerator

Living Area

Sitting area, Desk

Services

Wake-up service

Bedroom

Alarm clock, Childrens' cribs
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USD US $54
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