Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

| 9.2 (565 Reviews) |  7 Bathrooms  16 Guests
Surabaya Hotel | Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

Located in Surabaya, 6.7 miles from Pasar Turi Train Station Surabaya, Four Points by Sheraton Surabaya, Pakuwon Indah provides accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. This 4-star hotel offers a business center and a concierge service. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a desk, an electric tea pot, a safety deposit box, a flat-screen TV and a private bathroom with a bidet. Guest rooms include a closet. A buffet, à la carte or Full English/Irish breakfast is served at the property. Sharp Bamboo Monument is 7 miles from Four Points by Sheraton Surabaya, Pakuwon Indah, while Submarine Monument is 7.1 miles away. Juanda International Airport is 13 miles from the property.

Four Points by Sheraton Surabaya, Pakuwon Indah is located in Surabaya.

This 276 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Parking, Fireplace/Heating, and several others. This is a 4 star rated property and has over 565 reviews with the average score of 9.2 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 276 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Four Points by Sheraton Surabaya, Pakuwon Indah in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Four Points by Sheraton Surabaya, Pakuwon Indah”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Bar
  • Special diet meals (on request)
  • Breakfast in the room
  • Kid-friendly buffet
Parking
  • Parking
  • Private Parking
  • Accessible parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Happy hour
  • Fitness center
  • Tennis court
  • Live music/Performance
  • Themed dinners
  • Golf course (within 2 miles)
  • Nightclub/DJ
  • Fitness
General
  • Heating
  • Air conditioning
  • Facilities for disabled guests
  • Wifi in all areas
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Hypoallergenic room available
Guest Services
  • Room service
  • Packed lunches
  • Suit press
  • Baggage storage
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Ironing service
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Express check-in/out
  • Fax/Photocopying
  • Concierge
  • Daily housekeeping
  • Business center
  • Laundry
  • Dry cleaning
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • BBQ facilities
Security/Safety
  • Key card access
  • 24-hour security
  • Key access
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • All plates, cutlery, glasses, and other tableware sanitized
  • Physical distancing in dining areas
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Process in place to check health of guests
  • Face masks for guests available
  • Access to healthcare professionals
  • Staff follow all safety protocols as directed by local authorities
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Pool bar
  • Shallow end
  • Kids' pool
  • Swimming pool
  • Pool with view
  • Swimming pool toys
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
9.1
Location:
9.55
Staff:
9.75
Facilities:
9.45
Comfort:
9.56
Cleanliness:
9.49
Dirk
Dec 9, 2025 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Family With Children
Travel Purpose: business
Positive: Friendly people, good service
Negative: None
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Guest room, 1 King
Room Type: Double
Room Size: 25 m2
1 King bed(s) Bed
Deluxe Guest room, 1 King

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 1 King
Room Type: Double
Room Size: 31 m2
1 King bed(s) Bed
Premium Deluxe, Guest room, 1 King

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium Deluxe, Guest room, 2 Single Beds
Room Type: Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premium Deluxe, Guest room, 2 Single Beds

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Junior Suite, 1 King
Room Type: Suite
Room Size: 38 m2
1 Sofa bed Bed
1 Queen bed(s) Bed
Junior Suite, 1 King

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet

View

City view, View

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Deluxe Guest Room with 2 Single Beds
Room Type: Double
Room Size: 25 m2
2 Twin bed(s) Bed
Deluxe Guest Room with 2 Single Beds

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Layout

Window

Cleanliness & disinfection

Hand sanitizer
Premium King Suite
Room Type: Suite
Room Size: 64 m2
1 Sofa bed Bed
1 King bed(s) Bed
Premium King Suite

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sofa, Sitting area, Desk

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Walk-in closet

View

City view, View

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Family King Room
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed
Family King Room

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Key access, Iron, Fire extinguisher, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV, TV

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Desk

View

City view, View

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs

Kitchen

Dryer, Electric kettle

Accessibility

Adapted bath, Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Room Amenities

Hypoallergenic pillow, Clothes rack, Non-feather pillow, Feather pillow, Socket near the bed

Pool and Spa

Shallow end, Pool towels

Food & Drink

Bottle of water

Cleanliness & disinfection

Hand sanitizer
Check Hotel Availability
Nightly rates from:
USD79
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