Four Points by Sheraton Surabaya, Pakuwon Indah | Hotel in Surabaya

| 9.4 (191 Reviews) |  1 Bathroom
Surabaya Hotel | Four Points by Sheraton Surabaya, Pakuwon Indah

Hotel in Surabaya

Art Deco Surabaya hotel connected to the convention center, steps from Pakuwon Mall
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, valet parking, and a children's pool.
Housekeeping is available on request.
Four Points by Sheraton Surabaya, Pakuwon Indah offers 310 air-conditioned accommodations with safes and complimentary bottled water. Beds feature Frette Italian sheets and premium bedding. 49-inch LED televisions come with premium cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.


An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Bathrobes
  • Towels
  • Toilet paper
  • Toothbrush and toothpaste
  • Bidet
  • Hair dryer
  • Soap
  • Free toiletries
  • Shampoo
Bedroom
  • Air conditioning
  • Frette Italian sheets
  • Blackout drapes/curtains
  • Premium bedding
  • Bed sheets
  • Desk
  • Iron/ironing board
  • Recycling
  • Window screens
  • Energy-saving switches
  • Electrical adapters/chargers
  • Water-efficient showers only
  • Desk chair
  • Slippers
  • Phone
  • LED light bulbs
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Safe
  • Restaurant dining guide
Breakfast
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 154880 for adults and IDR 77440 for children
  • 1 restaurant
  • 1 bar
  • Free tea bags/instant coffee
  • Free bottled water
  • Electric kettle
Parking
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (IDR 50000 per stay)
  • Airport shuttle at scheduled times, on request
  • Free self parking on site
Accessibility
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path to elevator
  • Elevator
  • Accessible airport shuttle
  • Well-lit path to entrance
  • Elevator door width (inches): 1
  • Stair-free path to entrance
Activities
  • Health/beauty spa
  • Health club access
  • Adjacent to a golf course
  • Golf lessons
  • Outlet shopping
  • Shopping mall
  • Golf driving range
  • Children's pool
  • Outdoor pool
  • Access to nearby health club
Entertainment
  • 49-inch LED TV
  • Premium channels
  • Cable channels
General
  • Conference center
  • Computer station
  • Coworking space
  • Front-desk safe
  • Reception hall
  • Elevator
  • Indonesian
  • Chinese (Mandarin)
  • English
  • At least 80% lighting from LEDs
  • Vegetarian dining options
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • Double-glazed windows
  • Rooftop garden
  • Vegan dining options
  • Biodegradable coffee stirrers
  • Designated smoking areas (fines apply)
  • Comprehensive recycling policy
  • Couples dining
Guest Services
  • Outdoor pool
  • Children's pool
  • Luggage storage
  • Concierge services
  • Golf caddy
  • 24-hour front desk
  • Golf cart
  • Golf pro shop
  • Golf lessions with a pro
  • Change of bedsheets (on request)
  • Dry cleaning service
  • Daily housekeeping
Internet
  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
Outdoors
  • Pool sun loungers
  • Free pool cabanas
  • Outdoor furniture
  • Pool umbrellas
  • Vegetable garden

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 17
Check-out
A late check-out fee will be charged check-out before noon contactless check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! one child 5 years old or younger stays free when using existing bedding. rollaway/extra beds are available for idr 605000.0 per day. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately idr 154880 for adults and idr 77440 for children airport shuttle fee: idr 490000 per vehicle (one-way, maximum occupancy 4) valet parking fee: idr 50000 per stay early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: idr 605000.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed safety features at this property include a carbon monoxide detector, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)

Reviews

Kylie
Oct 25, 2025 04:30:27 PM
Review Score:   10
Summary: Wonderful hotel and staffs
See All Reviews

Room Arrangement

Room Info Facilities
Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)
Room Size: 328 square feet m2
2 Twin Beds
Room, 2 Twin Beds (Premium Deluxe, 2 Single Beds)

General

Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Square feet - 328, Shower only, Room and bed type depend on availability check-in, Extra bed count 1, Number of bathrooms - 1, Square meters - 31, Private bathroom, Rainfall showerhead, Bed count minimum 2, City view, Ping - 9.22, Bed count maximum 2
Family Room, 1 King Bed
Room Size: 409 square feet m2
1 King Bed
Family Room, 1 King Bed

General

Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 2, Ping - 11, Shower only, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Private bathroom, Square feet - 409, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed (Premium Deluxe, 1 King)
Room Size: 328 square feet m2
1 King Bed
Room, 1 King Bed (Premium Deluxe, 1 King)

General

Number of bedrooms - 0, Square feet - 328, Toilet grab bar height (centimeters) - 50, Room and bed type depend on availability check-in, Grab bar - near toilet, Extra bed count 1, Lowered locks/deadbolt, Square meters - 31, Wheelchair-accessible bathroom vanity, Bed count minimum 1, Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Low-height desk, Low desk height (inches) - 20, Shower only, Accessible vanity height (inches) - 20, Accessible vanity height (centimeters) - 50, Wheelchair accessible, Number of bathrooms - 1, Lowered peephole/view port in door, Private bathroom, Low desk height (centimeters) - 51, Toilet grab bar height (inches) - 20, Rainfall showerhead, Bed count maximum 1, City view, Ping - 9.22
Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)
Room Size: 264 square feet m2
2 Twin Beds
Room, 2 Twin Beds (Deluxe Guest Room, 2 Single Beds)

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Rainfall showerhead, Ping - 7.42, Bed count minimum 2, City view, Bed count maximum 2
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)
Room Size: 409 square feet m2
1 King Bed
Junior Suite, 1 King Bed (Junior Suite, 1 King Bed)

General

Bidet, Number of living rooms 0, Rollaway/extra beds (surcharge), Number of bedrooms - 0, Room and bed type depend on availability check-in, Square meters - 38, Extra bed count 1, Number of bathrooms - 1, Ping - 11.49, Private bathroom, Separate bathtub and shower, Square feet - 409, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Premium Suite, 1 King Bed
Room Size: 689 square feet m2
1 King Bed
Premium Suite, 1 King Bed

General

Square feet - 689, Bidet, Rollaway/extra beds (surcharge), Dining table, Number of bedrooms - 1, Room and bed type depend on availability check-in, Sofa bed, Number of living rooms 1, Extra bed count 2, Separate dining area, Number of bathrooms - 1, Ping - 19, Square meters - 64, Private bathroom, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1, City view
Room, 1 King Bed (Deluxe Guest Room, 1 King)
Room Size: 264 square feet m2
1 King Bed
Room, 1 King Bed (Deluxe Guest Room, 1 King)

General

Bidet, Number of living rooms 0, Number of bedrooms - 0, Square feet - 264, Shower only, Room and bed type depend on availability check-in, Square meters - 25, Number of bathrooms - 1, Private bathroom, No rollaway/extra beds, Bathroom emergency pull cord, Rainfall showerhead, Ping - 7.42, Bed count minimum 1, Bed count maximum 1, City view
Check Hotel Availability
Nightly rates from:
USD US $91
You will be redirected to  
Hot Deal - It has been viewed 122 times today
Not the right fit? Check out our other properties in Surabaya
Villa Velare From US $16
         

New
House
  • Air Conditioner
  • Parking
  • View
The Westin Surabaya From US $158
         

|
10.0 (52 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Aloft Surabaya Pakuwon City From US $52
         

|
10.0 (3 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Hotel Berlian International From US $26
         

|
10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • TV
G Suites Hotel by AMITHYA From US $96
         

|
8.0 (17 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Pool
Andita Syariah Hotel From US $24
         

10.0 (1 Review)
Hotel
  • Air Conditioner
  • Parking
  • Security/Safety
OYO flagship 748 Comfitel Tenggilis From US $36
         

|
8.6 (26 Reviews)
Hotel
  • Air Conditioner
  • Child Friendly
Graha Widya Bhakti at STIESIA Surabaya From US $15
         

|
10.0 (1 Review)
Hotel
  • Parking
  • Wheelchair Accessible
  • Balcony/Terrace
Hotel Dafam Pacific Caesar Surabaya From US $28
         

|
8.0 (25 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
Super OYO 231 Hotel Andita Syariah From US $10
         

5.8 (54 Reviews)
Hotel
  • Air Conditioner
  • Balcony/Terrace
  • Child Friendly
Bumi Banyu Bening Syariah by ecommerceloka From US $10
         

8.6 (164 Reviews)
Hotel
  • Air Conditioner
  • Child Friendly
  • Internet
Avi Hotel Surabaya From US $14
         

7.5 (32 Reviews)
Hotel
  • Air Conditioner
  • Wheelchair Accessible
  • Balcony/Terrace
OYO 240 Audah Sevana Syariah Hotel From US $9
         

6.3 (13 Reviews)
Hotel
  • Air Conditioner
  • Child Friendly
  • Internet
OYO Life 2532 Kost Putri ADIA From US $6
         

Dukuh Kupang Residence RedPartner From US $12
         

4.7 (20 Reviews)
Hotel
  • Air Conditioner
  • Child Friendly
  • Internet
OYO 331 Osuko Residence From US $10
         

8.0 (2 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Breakfast
OYO 3782 Gunung Anyar From US $14
         

8.5 (25 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Breakfast
OYO 1281 Home Stay 83 From US $8
         

7.0 (12 Reviews)
Hotel
  • Air Conditioner
  • Internet
Maumu Hotel & Lounge From US $15
         

6.8 (5 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Breakfast
RedDoorz At Sukomanunggal Surabaya From US $30
         

7.0 (2 Reviews)
Hotel
  • Child Friendly
  • Internet
DeMira Hotel From US $13
         

6.3 (12 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Wheelchair Accessible
OYO 1367 Banuwa Residence Syariah From US $8
         

10.0 (33 Reviews)
Hotel
  • Air Conditioner
  • Parking
  • Child Friendly