Hotel City Star | Hotel in Sandakan

| 6.0 (14 Reviews) |  1 Bathroom
Sandakan Hotel | Hotel City Star

Hotel in Sandakan

Hotel in Sandakan with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include tour/ticket assistance.
Hotel City Star offers 40 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This Sandakan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

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Amenities

Air Conditioner
TV
Security/Safety
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Child Friendly
Internet
Laundry

Policies

Check-in
Check-in time starts at 2:00 pm minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy
Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards

Reviews

J
Mar 27, 2024 03:14:46 PM
Review Score:   6
Summary: There are improvements being carried out, which will make a difference in the future. We were unable to get the advertised wifi at all, despite the router being reset many times. This was annoying. On four occasions we had random people enter our room without knocking, which was not okay. Once guy even got cross with us and said we should have locked the door. I had to clean the bathroom before use and despite being given a non-smoking room, the smell of cigarettes was present I. The duvet, towels and there was cigarette ash all over the top of the toilet seat. Cigarette burns were present on the furniture. A local mosque is across the road and while we enjoy hearing the call to prayer, it was not so great to hear each session broadcast over mega-speakers outside. Every mic drop/exchange, everything and with single-glazed windows, we didn't get much sleep. Close to amenities though and staff are nice.
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