JEN Penang Georgetown by Shangri-La | Hotel in George Town
Hotel in Downtown George Town, George Town
JEN Penang Georgetown by Shangri-La is located in the heart of the UNESCO World Heritage Site of Georgetown, next to the KOMTAR building, 1st Avenue Shopping Mall and Prangin Mall. It offers an outdoor swimming pool and guests can enjoy meals at the in-house restaurant or have a drink at the bar. Free WiFi is available throughout the property. It is 1640 feet to 5D Interactive World, while Upside Down Museum and Dark Mansion - 3D Glow In The Dark Museum are within 1969 feet of the property. Penang International Airport is 11 mi away. Rooms and suites at JEN Penang Georgetown by Shangri-La feature modern Malaysian décor. Large bay windows provide views of the city. Each room is equipped with a cable TV and safety deposit box. Guests can approach the 24-hour front desk for tour arrangements, ticketing and concierge services. For relaxation, guests can make use of the sauna and steam room. The 24-hour health club features of modern equipment. Other facilities include a salon and business center. Buffet breakfast is available at the hotel. Cafe Jen's menu consists of international dishes with local influences. Light meals and refreshments are served at the Lobby Lounge.
JEN Penang Georgetown by Shangri-La is located in George Town.
This 415 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Pool, Restaurant, and several others. This is a 4 star rated property and has over 1907 reviews with the average score of 8.3 . Coming to George Town and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 415 Bedrooms Hotel if you want to learn more about this place in George Town. These details are authentic, as they are provided by our partner, booking.com.
This JEN Penang Georgetown by Shangri-La in George Town is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JEN Penang Georgetown by Shangri-La”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Restaurant
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Coffee house on site
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Kids' meals
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Snack bar
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Special diet meals (on request)
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Breakfast in the room
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Wine/Champagne
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Parking on site
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Parking
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Accessible parking
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Parking garage
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Raised toilet
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Visual aids (Braille)
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Wheelchair accessible
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Toilet with grab rails
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Bathroom emergency cord
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Lowered sink
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Spa/Wellness packages
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Happy hour
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Tour or class about local culture
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Fitness center
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Spa
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Locker rooms
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Steam room
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Fitness
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Ping-pong
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Sauna
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Indoor play area
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Air conditioning
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Non-smoking rooms
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Facilities for disabled guests
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Designated smoking area
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Elevator
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Family rooms
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Safe
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Wifi in all areas
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Smoke-free property
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Vending machine (drinks)
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Airport shuttle (additional charge)
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Ironing service
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Meeting/Banquet facilities
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Dry cleaning
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Vending machine (snacks)
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Airport shuttle
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24-hour front desk
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Babysitting/Child services
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Express check-in/out
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Concierge
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Private check-in/out
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Room service
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Packed lunches
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Baggage storage
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Car rental
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Tour desk
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Currency exchange
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Daily housekeeping
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Fax/Photocopying
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Business center
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Laundry
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Invoice provided
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Free Wifi
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Wifi
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Internet
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Outdoor pool (year-round)
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Outdoor pool
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Key card access
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24-hour security
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Key access
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CCTV outside property
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Smoke alarms
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CCTV in common areas
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Security alarm
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Fire extinguishers
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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Property cleaned by professional cleaning companies
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Delivered food covered securely
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All plates, cutlery, glasses, and other tableware sanitized
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Physical distancing in dining areas
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Food can be delivered to guest accommodation
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Process in place to check health of guests
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Face masks for guests available
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Access to healthcare professionals
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Staff follow all safety protocols as directed by local authorities
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First aid kits available
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Cashless payment available
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Shallow end
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Beach chairs/Loungers
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Kids' pool
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Swimming pool
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Beach umbrellas
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Airport drop-off
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Airport pickup
Policies
Elevator access is not available from basement car park to hotel’s lobby but accessible with a short flight of stairs. guest can drop off their bags at the hotel’s main entrance, important notice :, hotel parking bays are subject to availability and hotel is not able to guarantee parking for all guest vehicles, hotel jen penang is committed to providing its guests and associates with a smoke-free environment from 1 june 2022 onwards, smoking, including vaping and e-cigarets, is not permitted in the guest rooms or any other areas within the hotel, although smoking is not permitted within hotel buildings themselves, guests who smoke are permitted to do so outside in designated smoking areas, a tourist tax of myr 10 per room per night is applicable to all foreign guests . this tax is not included in the room rate and is collected at the property upon check-in from 1 january 2023. permanent residents and malaysian nationals are exempt from the tax. for more details, please contact the property.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, parking is subject to availability due to limited spaces.
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Deluxe King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Sitting area, DeskViewGarden view, Landmark view, View, City viewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevator, Emergency cord in bathroom, Entire unit wheelchair accessible, Roll-in showerRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindow |
|
Club King Room
Room Type:
Double
Room Size:
28 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge |
|
Deluxe Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, DeskViewGarden view, Landmark view, View, City viewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindow |
|
Club Twin Room
Room Type:
Twin
Room Size:
28 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge |
|
One-Bedroom Apartment
Room Type:
Apartment
Room Size:
56 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Suit press, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenDryer, Dishwasher, Kitchen, Microwave, Dining table, Electric kettle, Cleaning products, Refrigerator, Coffee machine, High chair, Kitchenware, Kitchenette, Washing machineLiving AreaDining area, Sofa, Sitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Clothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge |
|
Club Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Suit press, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Sitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Clothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindowExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge |
|
Family Room
Room Type:
Family
Room Size:
32 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSofa, Sitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Clothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsLayoutWindow |
|
Executive Suite
Room Type:
Suite
Room Size:
56 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomWalk-in shower, Slippers, Toothbrush, Hairdryer, Private bathroom, Body soap, Towels, Toilet, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Shower cap, Shampoo, Shower, Bidet, Free toiletries, Guest bathroom, Additional bathroomGeneralKey card access, Air conditioning, Suit press, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesExecutive lounge access, Wake-up service/Alarm clock, Wake-up serviceKitchenCoffee machine, Refrigerator, Electric kettleLiving AreaSofa, Sitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesSofa bed, Clothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towelsExclusive servicesFree gym access, Complimentary evening snacks and drinks in the executive lounge, Complimentary snacks and drinks in the executive lounge all day, Private check-in/out in the executive lounge |
|
Two Deluxe Rooms Inter-Connecting
Room Type:
Quad
Room Size:
56 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomSlippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Guest bathroom, Bidet, Shampoo, Private bathroomGeneralKey card access, Air conditioning, Interconnecting room(s) available, Key access, Iron, Soundproof, Ironing facilities, Hardwood or parquet floors, Smoke Alarm, Safe, Laptop safe, Trash cansMedia & TechnologySatellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channelsServicesWake-up service/Alarm clock, Wake-up serviceLiving AreaSitting area, DeskViewCity view, Landmark view, ViewBedroomWardrobe or closet, Alarm clock, Childrens' cribs, LinensKitchenElectric kettleAccessibilityAccessible by elevator, Upper floors accessible by elevatorRoom AmenitiesClothes rack, Socket near the bed, Non-feather pillowPool and SpaShallow end, Pool towels |
