JW Marriott Hotel Surabaya | Hotel in Surabaya
Hotel in Surabaya
Set in the heart of business and shopping district of Surabaya, JW Marriott Hotel Surabaya offer a luxurious 5-star accommodations, with exquisite European décor, outdoor pool and a fitness center. The hotel provides 24-hour room service and free on-site parking. Fitted with floor-to-ceiling windows overlooking the city, all air-conditioned rooms come with flat-screen cable TVs and a safety deposit box. A mini-bar, tea/coffee maker and free bottled water are provided. Private bathrooms include separate marble bath and shower facilities. The hotel offers 24-hour car rental and a business center. Massage services are available at JW Marriott Health Club, which also features a well equipped fitness center. Guests can enjoy a wide range of international dishes at The Pavilion International Restaurant, Tang Palace Chinese Restaurant, Imari Japanese Restaurant and Uppercut Steakhouse. SBCO (Surabaya Baking Company) offers a selection of sweet and savory delights. JW Marriott Hotel Surabaya is a 5-minute walk from Tunjungan Plaza shopping mall and a 45-minute drive from Juanda International Airport.
JW Marriott Hotel Surabaya is located in Surabaya.
This 337 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Ocean View, Balcony/Terrace, Hot Tub, and several others. This is a 5 star rated property and has over 385 reviews with the average score of 8.9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.
You can check the reviews and description of this 337 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.
This JW Marriott Hotel Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “JW Marriott Hotel Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.
Amenities
Facility Overview
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Breakfast in the room
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Fruit
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Snack bar
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Coffee house on site
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Kids' meals
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Kid-friendly buffet
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Restaurant
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Wine/Champagne
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Special diet meals (on request)
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Bar
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Free parking
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Parking
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Accessible parking
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Private Parking
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Parking on site
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Spa/Wellness packages
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Fitness classes
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Locker rooms
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Fitness center
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Nightclub/DJ
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Steam room
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Spa facilities
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Kids' club
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Yoga classes
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Live music/Performance
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Sauna
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Hot tub/Jacuzzi
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Aerobics
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Evening entertainment
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Massage
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Fitness
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Indoor play area
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Air conditioning
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Wifi in all areas
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Soundproof rooms
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Family rooms
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Facilities for disabled guests
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Designated smoking area
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Safe
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Non-smoking rooms
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Elevator
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Shared lounge/TV area
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Ironing service
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Shuttle service
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Airport shuttle (additional charge)
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ATM on site
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Business center
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24-hour front desk
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Dry cleaning
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Baggage storage
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Shuttle service (free)
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Fax/Photocopying
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Private check-in/out
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Valet parking
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Concierge
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Car rental
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Meeting/Banquet facilities
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Daily housekeeping
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Airport shuttle
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Laundry
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Room service
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Suit press
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Wifi
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Free Wifi
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Internet
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Outdoor pool
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Outdoor pool (year-round)
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Picnic area
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Garden
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BBQ facilities
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Sun deck
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24-hour security
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CCTV in common areas
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Key card access
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Smoke alarms
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Fire extinguishers
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Security alarm
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CCTV outside property
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Guests have the option to cancel any cleaning services for their accommodation during their stay
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Guest accommodation sealed after cleaning
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Linens, towels, and laundry washed in accordance with local authority guidelines
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Property cleaned by professional cleaning companies
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Use of cleaning chemicals that are effective against coronavirus
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Guest accommodation disinfected between stays
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All plates, cutlery, glasses, and other tableware sanitized
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Food can be delivered to guest accommodation
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Physical distancing in dining areas
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Breakfast to-go containers
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Delivered food covered securely
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Process in place to check health of guests
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Access to healthcare professionals
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First aid kits available
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Thermometers for guests provided by property
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Face masks for guests available
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Staff follow all safety protocols as directed by local authorities
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Hand sanitizer in guest accommodation and common areas
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Shared stationery (e.g. printed menus, magazines, pens, paper) removed
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Contactless check-in/out
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Physical distancing rules followed
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Screens or physical barriers between staff and guests in appropriate areas
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Cashless payment available
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Mobile app for room service
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Pool with view
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Beach chairs/Loungers
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Swimming pool
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Airport pickup
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Airport drop-off
Policies
Swimming pool: closed from sun, feb 1, 2026 until sat, feb 28, 2026
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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King Room with City View
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesWake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Adapted bath, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
King Room with Skyline View - Executive Lounge Access
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Junior King Suite with Skyline View - Executive Lounge Access
Room Type:
Double
Room Size:
48 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
One Bedroom Suite, 1 King Bed
Room Type:
Double
Room Size:
86 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Dining area, Desk, Sitting areaBedroomAlarm clock, Wardrobe or closet, Walk-in closet, Linens, Childrens' cribsViewCity view, ViewKitchenElectric kettle, Dining tableAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Junior King Suite with Skyline View
Room Type:
Double
Room Size:
48 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesWake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Premium Double Room with Two Double Beds and Skyline View
Room Type:
Suite
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesWake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Twin Room with City View
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesWake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Executive Deluxe, 2 Twin Bed
Room Type:
Twin
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
One Bedroom Residential Suite, 1 King Bed
Room Type:
Double
Room Size:
80 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Dining area, Desk, Sitting areaKitchenElectric kettle, Dining table, Washing machine, Dishwasher, DryerViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewExclusive servicesFree gym accessPhysical distancingSingle-room AC for guest accommodation |
|
Chairman Suite, 1 King Bed; 2 Twin Bed
Room Type:
Suite
Room Size:
341 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockActivitiesHot tubLiving AreaSofa, Dining area, Desk, Sitting areaKitchenElectric kettle, Dining table, Washing machine, Dishwasher, DryerBedroomAlarm clock, Wardrobe or closet, Walk-in closet, Linens, Childrens' cribsViewCity view, ViewAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Presidential Suite, 1 King Bed; 2 Twin Bed
Room Type:
Suite
Room Size:
390 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockActivitiesHot tubLiving AreaSofa, Dining area, Desk, Sitting areaKitchenElectric kettle, Dining table, Washing machine, Dishwasher, DryerBedroomAlarm clock, Wardrobe or closet, Walk-in closet, Linens, Childrens' cribsViewCity view, ViewAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Two Bedroom Residential Suite, 1 King Bed; 2 Twin Bed
Room Type:
Apartment
Room Size:
126 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Dining area, Desk, Sitting areaKitchenElectric kettle, Dining table, Washing machine, Dishwasher, DryerBedroomAlarm clock, Wardrobe or closet, Walk-in closet, Linens, Childrens' cribsViewCity view, ViewAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Drying rack for clothing, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPool and SpaPool towels, Pool with a viewPhysical distancingSingle-room AC for guest accommodation |
|
Premium King Room with Skyline View
Room Type:
Double
Room Size:
42 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Interconnecting room(s) available, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesWake-up service, Wake-up service/Alarm clockLiving AreaSofa, Desk, Sitting areaViewCity view, ViewBedroomLinens, Alarm clock, Childrens' cribs, Wardrobe or closetKitchenElectric kettleAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |
|
Three-Bedroom Residential Suite - Executive Lounge Access
Room Type:
Suite
Room Size:
192 m2
|
Food & DrinkBottle of water, Tea/Coffee makerBathroomToilet paper, Walk-in shower, Shampoo, Towels, Toilet, Bidet, Bathtub or shower, Bathtub, Conditioner, Free toiletries, Bathrobe, Hairdryer, Shower, Toothbrush, Guest bathroom, Body soap, Shower cap, Private bathroom, SlippersGeneralAir conditioning, Key card access, Carpeted, Soundproof, Ironing facilities, Trash cans, Safe, Iron, Smoke AlarmMedia & TechnologyFlat-screen TV, Cable channels, TV, Satellite channels, TelephoneServicesExecutive lounge access, Wake-up service, Wake-up service/Alarm clockLiving AreaSofa, Dining area, Desk, Sitting areaKitchenElectric kettle, Dining table, Washing machine, Dishwasher, DryerBedroomAlarm clock, Wardrobe or closet, Walk-in closet, Linens, Childrens' cribsViewCity view, ViewAccessibilityLower sink, Upper floors accessible by elevator, Accessible by elevatorRoom AmenitiesAdapter, Clothes rack, Feather pillow, Socket near the bed, Non-feather pillowPhysical distancingSingle-room AC for guest accommodation |