JW Marriott Surabaya | Hotel in Surabaya
Hotel in Surabaya
Along with 4 restaurants, this smoke-free hotel has an outdoor pool and a health club. Free WiFi in public areas is provided, as well as free self parking, a free shopping center shuttle, and a free manager's reception. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
Housekeeping is available on request.
JW Marriott Surabaya offers 407 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 48-inch LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.
This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Amenities
Facility Overview
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Towels
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Bathrobes
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Bidet
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Hair dryer
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Rainfall showerhead
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Designer toiletries
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Separate bathtub and shower
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Toothbrush and toothpaste
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Free cribs/infant beds
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Rollaway/extra beds (surcharge)
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Pillow-top mattress
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Bed sheets
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Premium bedding
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Air conditioning
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Down comforter
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Blackout drapes/curtains
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Laptop-friendly workspace
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Phone
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Recycling
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In-room massage
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LED light bulbs
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Water-efficient showers only
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Window screens
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Restaurant dining guide
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Iron/ironing board
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Safe
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Slippers
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Energy-saving switches
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Connecting rooms available
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Free newspapers
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Turndown service
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Soundproofing
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Full breakfast available for a fee daily 6 AM–10:30 AM: IDR 469480 for adults and IDR 234740 for children
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Free daily reception
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Coffee/tea in common area(s)
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4 restaurants and 1 coffee shop/cafe
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24-hour room service
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1 bar
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Electric kettle
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Free bottled water
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Coffee/tea maker
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Minibar
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24-hour pick-up airport shuttle (surcharge)
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Valet parking on site (IDR 100000 per stay)
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Airport shuttle on request
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24-hour train station pick-up shuttle (surcharge)
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Free self parking on site
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Wheelchair-accessible parking available
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Free shopping center shuttle
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Elevator
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Low-height electrical outlets in bathroom
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Wheelchair-accessible restaurant
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Transfer shower
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Wheelchair-accessible path of travel
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Wheelchair-accessible parking
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Wheelchair-accessible fitness center
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Visual fire alarm
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Low-height view port in door
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Lever door handles
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Assistive listening devices in meeting rooms
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Roll-in shower
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Wheelchair-accessible business center
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Grab bar near toilet
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Accessible airport shuttle
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Wheelchair-accessible pool
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Wheelchair-accessible registration desk
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Grab bar in bathtub
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Height-adjustable showerhead
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Outlet shopping
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Zoo
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Theme parks
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Children's pool
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Hot tub
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Outdoor pool
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24-hour fitness center
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Art gallery
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Sauna
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Shopping mall
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Evening entertainment
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Steam room
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48-inch LCD TV
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Cable channels
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Premium channels
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Meeting rooms - 14
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24-hour business center
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Conference center (132482 square feet of space)
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Computer station
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Free newspapers in lobby
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ATM/banking services
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Front-desk safe
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Gift shop/newsstand
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Elevator
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Banquet hall
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Ballroom
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Indonesian
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Chinese (Mandarin)
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Malay
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English
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Romance packages available
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At least 80% lighting from LEDs
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Couples dining
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No plastic coffee stirrers
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Vegan dining options
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Biodegradable coffee stirrers
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Smoke-free property
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Rooftop garden
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Vegetarian dining options
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Comprehensive food waste policy
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Comprehensive recycling policy
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Free cribs/infant beds
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Children's pool
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Rollaway/extra beds (surcharge)
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Snack bar/deli
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Free children's club
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Outdoor pool
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Soundproofed rooms
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Children's toys
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Pool gate
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Laundry facilities
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Laundry facilities
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Dry cleaning service
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Porter/bellhop
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Daily housekeeping
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Concierge services
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Change of bedsheets (on request)
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Luggage storage
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Multilingual staff
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Wedding services
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Tour/ticket assistance
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24-hour front desk
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Turndown service
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Available in all rooms: Free WiFi
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Available in some public areas: Free WiFi
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Picnic area
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Terrace
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Pool umbrellas
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Garden
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Vegetable garden
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BBQ grill(s)
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
Reviews
Room Arrangement
| Room Info | Facilities |
|---|---|
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralPrivate bathroom, Doorbell/telephone notification, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Ping - 14.50, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
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Executive Suite, 1 Bedroom, Smoking
Room Size:
861 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 24, Square feet - 861, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Paper towels, Square meters - 80, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Premium Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Separate dining area, Number of bathrooms - 1, Square meters - 42, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
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Executive Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
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Room, 2 Double Beds
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Desk, Number of bedrooms - 1, Ping - 13, Extra bed count 1, Square feet - 452, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2 |
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Executive Suite, 1 Bedroom
Room Size:
925 square feet m2
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GeneralExecutive level room, Doorbell/telephone notification, Square feet - 925, Number of bedrooms - 1, Separate bedroom, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square meters - 86, Private bathroom, Ping - 26, Desk, Separate sitting area, Bed count minimum 1, Bed count maximum 1, City view |
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Executive Suite, 3 Bedrooms
Room Size:
2217 square feet m2
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GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Ping - 62, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Paper towels, Square meters - 206, Desk, Square feet - 2217, Separate sitting area, Bed count maximum 3, City view, Bed count minimum 3 |
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Executive Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Doorbell/telephone notification, Desk, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
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Executive Suite, 2 Bedrooms
Room Size:
1367 square feet m2
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GeneralExecutive level room, Number of bedrooms - 1, Dishwasher, Microwave, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Cookware, dishware, and utensils, Private bathroom, Ping - 38, Paper towels, Square feet - 1367, Desk, Square meters - 127, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
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Premium Room, 1 King Bed
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Private bathroom, Number of bedrooms - 1, Ping - 13, Bed count minimum 1, Extra bed count 1, Square feet - 452, Bed count maximum 1, City view, Number of bathrooms - 1 |
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Presidential Suite, 2 Bedrooms
Room Size:
4198 square feet m2
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GeneralPing - 118, Executive level room, Number of bedrooms - 1, Square feet - 4198, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Private bathroom, Desk, Square meters - 390, Separate sitting area, Bed count minimum 2, City view, Bed count maximum 2 |
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Junior Suite, 1 King Bed
Room Size:
516 square feet m2
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GeneralPrivate bathroom, Doorbell/telephone notification, Ping - 15, Square feet - 516, Desk, Number of bedrooms - 1, Square meters - 48, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view, Number of bathrooms - 1 |
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Executive Suite, 2 Bedrooms
Room Size:
3671 square feet m2
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GeneralExecutive level room, Ping - 103, Number of bedrooms - 1, Extra bed count 1, Separate dining area, Number of bathrooms - 1, Square feet - 3671, Private bathroom, Desk, Separate sitting area, Bed count minimum 2, Square meters - 341, City view, Bed count maximum 2 |
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Room, 1 King Bed
Room Size:
452.1 square feet m2
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GeneralDoorbell/telephone notification, Number of bedrooms - 1, Wheelchair accessible, Ping - 12.7, Extra bed count 1, Number of bathrooms - 1, Accessible bathtub, Square meters - 42, Private bathroom, Bathroom grab bars, Desk, Square feet - 452.1, Bed count minimum 1, Bed count maximum 1, City view |
FAQ's
Is this JW Marriott Surabaya pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the JW Marriott Surabaya have a swimming pool?
Yes, this JW Marriott Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in JW Marriott Surabaya?
Best-rates for the JW Marriott Surabaya starts from $97 per night with includes Pool, TV, Wheelchair Accessible, Balcony/Terrace, Business Services, Wellness Facilities, Restaurant, Guest Services, Air Conditioner, Transportation/Shuttle, Security/Safety, Spa, Toiletries, Entertainment, Breakfast, Hot Tub, Parking, Accessibility, Bedding/Linens, Bar, Internet, Sports/Activities, Barbecue/Outdoor Cooking, Child Friendly, Kitchen, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is JW Marriott Surabaya a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the JW Marriott Surabaya wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the JW Marriott Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the JW Marriott Surabaya?
Based on the information reported by the owner or manager, the JW Marriott Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for JW Marriott Surabaya?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
