Is this Mercure Surabaya Grand Mirama pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Mirama?

Check-in time for Mercure Surabaya Grand Mirama starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Mirama have a swimming pool?

Yes, this Mercure Surabaya Grand Mirama has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Mirama?

Best-rates for the Mercure Surabaya Grand Mirama starts from $42 per night with includes Entertainment, Air Conditioner, Designated Smoking Area, Accessibility, Sports/Activities, Guest Services, Hot Tub, Kitchen, Parking, Wellness Facilities, Spa, Breakfast, Barbecue/Outdoor Cooking, Wheelchair Accessible, EV Charge Station, Internet, View, Fireplace/Heating, Laundry, Pool, Balcony/Terrace, Business Services, Bar, Ocean View, Oceanfront, Security/Safety, Toiletries, Child Friendly, Transportation/Shuttle, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Mercure Surabaya Grand Mirama a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Mirama wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Mirama is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Mirama?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Mirama indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Mirama?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Surabaya Grand Mirama | Hotel in Surabaya

| 8.1 (101 Reviews) | 11 Bathrooms 44 Guests

Surabaya Hotel | Mercure Surabaya Grand Mirama

Hotel in Surabaya

Mercure Surabaya Grand Mirama is conveniently located in Surabaya's central business district. It offers free Wi-Fi and elegant, spacious rooms with air conditioning. There is an outdoor pool and free private parking. Rooms at the Surabaya Mercure are stylishly decorated with hardwood floors and bright décor. They are equipped with cable TV and private bathrooms. Guests of the Mercure Surabaya Grand Mirama Hotel can choose from 2 restaurants or a cafe that serves light snacks and drinks. Centrally located on the Jalan Raya Damo, the Mercure Surabaya Grand Mirama is just a 30 minute drive to Juanda International Airport. It is less than a 10 minute walk from Tunjungan Plaza and the Gubeng Train Station.

Mercure Surabaya Grand Mirama is located in Surabaya.

This 258 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Entertainment, Air Conditioner, Designated Smoking Area, and several others. This is a 4 star rated property and has over 101 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 258 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Surabaya Grand Mirama in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Surabaya Grand Mirama”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

View

Wheelchair Accessible

Ocean View

Balcony/Terrace

Oceanfront

Accessibility

Transportation/Shuttle

Security/Safety

EV Charge Station

Business Services

Sports/Activities

Wellness Facilities

Spa

Fireplace/Heating

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Breakfast

Barbecue/Outdoor Cooking

Child Friendly

Hot Tub

Internet

Kitchen

Laundry

Facility Overview

Breakfast

Coffee house on site

Wine/Champagne

Fruit

Kids' meals

Special diet meals (on request)

Kid-friendly buffet

Restaurant

Snack bar

Parking

Parking on site

Free parking

Accessible parking

Private Parking

Electric vehicle charging station

Parking

Parking garage

Accessibility

Lowered sink

Bathroom emergency cord

Toilet with grab rails

Wheelchair accessible

Raised toilet

Activities

Bike tours

Full-body massage

Personal trainer

Waxing services

Spa lounge/Relaxation area

Kids' club

Body scrub

Hairstyling

Facial treatments

Massage

Sauna

Back massage

Fitness

Beauty services

Yoga classes

Evening entertainment

Hot tub/Jacuzzi

Body treatments

Water sports facilities on site

Foot massage

Happy hour

Pedicure

Playground

Body wrap

Live music/Performance

Ping-pong

Spa/Wellness packages

Hair treatments

Hair coloring

Live sports events (broadcast)

Head massage

Haircut

Fitness center

Aerobics

Fitness classes

Locker rooms

Neck massage

Themed dinners

Makeup services

Hand massage

Light therapy

Cycling

Spa facilities

Manicure

Couples' massage

Entertainment

Board games/Puzzles

Indoor play area

Outdoor play equipment for kids

General

Elevator

Non-smoking rooms

Safe

Facilities for disabled guests

Heating

Wifi in all areas

Chapel/Shrine

Soundproof rooms

Designated smoking area

Smoke-free property

Air conditioning

Family rooms

Guest Services

Airport shuttle

Valet parking

Packed lunches

Vending machine (snacks)

Ironing service

Vending machine (drinks)

Babysitting/Child services

Private check-in/out

Fax/Photocopying

Business center

Car rental

Shuttle service (additional charge)

Daily housekeeping

Airport shuttle (additional charge)

Baggage storage

Tour desk

Laundry

Room service

Shuttle service

Hair/Beauty salon

24-hour front desk

Meeting/Banquet facilities

Express check-in/out

Concierge

Dry cleaning

Suit press

Grocery deliveries

Lockers

Invoice provided

Internet

Free Wifi

Wifi

Internet

Outdoors

Garden

Outdoor pool

Terrace

BBQ facilities

Outdoor fireplace

Outdoor pool (year-round)

Outdoor furniture

Security/Safety

Key access

Fire extinguishers

24-hour security

Smoke alarms

CCTV in common areas

Key card access

CCTV outside property

Security alarm

Linens, towels, and laundry washed in accordance with local authority guidelines

Property cleaned by professional cleaning companies

Guest accommodation sealed after cleaning

Guests have the option to cancel any cleaning services for their accommodation during their stay

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Physical distancing in dining areas

Breakfast to-go containers

Food can be delivered to guest accommodation

Delivered food covered securely

All plates, cutlery, glasses, and other tableware sanitized

Access to healthcare professionals

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

Staff follow all safety protocols as directed by local authorities

Thermometers for guests provided by property

First aid kits available

Hand sanitizer in guest accommodation and common areas

Process in place to check health of guests

Contactless check-in/out

Cashless payment available

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Physical distancing rules followed

Spa

Swimming pool toys

Shallow end

Swimming pool

Pool bar

Pool with view

Beach chairs/Loungers

Transportation/Shuttle

Airport pickup

Airport drop-off

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Free cancellation

Pet Policy

Pets are not allowed

Reviews

Value for money:

7.79

Location:

8.38

Staff:

8.28

Facilities:

7.91

Comfort:

7.94

Cleanliness:

8.29

IRA

Feb 4, 2026 08:00:00 AM

Review Score: 8

Indonesia

Reviewer Type: Extended Group

Travel Purpose: business

Positive: The breakfast was excellent. The room is clean, so is the towel and linen. I love the size of bed, very wide and comfy. The shower is good too. I would recommend traveller, either for business and pleasure to stay at Mercure, very good and friendly staff. Since I am presently at Genius level Booking.com, I have received a better value because they upgrade the room with special price.

Negative: none

Summary: GOOD PLACE TO STAY

See All Reviews

Room Arrangement

Room Info	Facilities
Family King Studio Suite Room Type: Suite Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Body soap, Conditioner, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Toothbrush, Towels, Spa tub, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Dining table, Refrigerator, Kitchenette, Stovetop, Electric kettle, Kitchen, Microwave, Kitchenware Living Area Desk, Sitting area, Dining area, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Privilege Twin Room with City View Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Classic Room King Bed Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Deluxe Suite with King Bed Room Type: Quad Room Size: 48 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Dining table, Stovetop, Electric kettle Living Area Desk, Sitting area, Dining area, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Lower sink, Roll-in shower, Adapted bath, Accessible by elevator, Upper floors accessible by elevator, Raised toilet Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Privilege King Room with City View Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Privilege Suite Room Type: Bungalow Room Size: 54 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Body soap, Conditioner, Shower, Free toiletries, Bathtub, Toilet, Toilet paper, Toothbrush, Towels, Spa tub, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Activities Hot tub Kitchen Dining table, Refrigerator, Stovetop, Electric kettle, Microwave Living Area Desk, Sitting area, Dining area, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Classic Room Twin Bed Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Classic Superior King Room with City View Room Type: Quad Room Size: 24 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Classic Superior Twin Room with City View Room Type: Quad Room Size: 24 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Privilege Luxe Twin Room Room Type: Quad Room Size: 30 m² 1 Twin bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed
Privilege Luxe Family King Room Room Type: Quad Room Size: 30 m² 1 King bed(s) Bed	Food & Drink Bottle of water, Minibar Bathroom Private bathroom, Shampoo, Shower cap, Slippers, Bathtub or shower, Conditioner, Shower, Free toiletries, Toilet paper, Toilet, Toothbrush, Towels, Body soap, Bidet General Soundproof, Key access, Safe, Interconnecting room(s) available, Key card access, Trash cans, Smoke Alarm, Fire extinguisher, Air conditioning, Hardwood or parquet floors Media & Technology Telephone, Mobile hotspot device, Satellite channels, TV, Flat-screen TV, Cable channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk, Sofa View City view, View, Quiet street view Bedroom Wardrobe or closet, Linens, Alarm clock Accessibility Upper floors accessible by elevator, Accessible by elevator Room amenities Adapter, Clothes rack, Socket near the bed, Non-feather pillow, Sofa bed