Is this Mercure Surabaya Manyar pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mercure Surabaya Manyar have a swimming pool?

No, this Mercure Surabaya Manyar does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Mercure Surabaya Manyar a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Manyar wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Manyar is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Manyar?

Based on the information reported by the owner or manager, the Mercure Surabaya Manyar indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Manyar?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Mercure Surabaya Manyar | Hotel in Surabaya

| 8.8 (15 Reviews) | 1 Bathroom

Surabaya Hotel | Mercure Surabaya Manyar

Hotel in Surabaya

Hotel in Surabaya with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a snack bar/deli, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, 24-hour room service, and a meeting room are onsite.
Change of towels is available on request.
Mercure Surabaya Manyar offers 90 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Surabaya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Shower

Toilet paper

Hair dryer

Towels

Soap

Shampoo

Eco-friendly toiletries

Toothbrush and toothpaste

Private bathroom

Bedroom

Air conditioning

Premium bedding

Bed sheets

Soundproofing

Safe

Recycling

Laptop-friendly workspace

Desk

Connecting rooms available

Water-efficient showers only

Desk chair

Eco-friendly cleaning products provided

Slippers

Bulk dispenser for toiletries

LED light bulbs

Breakfast

24-hour room service

Coffee/tea in common area(s)

1 restaurant and 1 coffee shop/cafe

Continental breakfast available for a fee daily 7:00 AM–10:00 AM: IDR 106480 for adults and IDR 53240 for children

Coffee/tea maker

Minibar

Parking

Free self parking on site

Accessibility

Wheelchair accessible (may have limitations)

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Elevator

Activities

Bicycle rentals

Entertainment

50-inch flat-screen TV

General

Meeting room

Banquet hall

Front-desk safe

Elevator

English

Indonesian

No plastic coffee stirrers

At least 80% organic food

Local culture & ecosystem education

No plastic drinking straws

Biodegradable drinking straws

Reusable cups only

No plastic water bottles

At least 80% of food locally-sourced

At least 80% lighting from LEDs

No plastic soda bottles

Reusable tableware only

Smoke-free property

Comprehensive recycling policy

Comprehensive food waste policy

Biodegradable coffee stirrers

Guest Services

Soundproofed rooms

Snack bar/deli

Porter/bellhop

Daily housekeeping

Change of bedsheets (on request)

Concierge services

24-hour front desk

Dry cleaning service

Change of towels (on request)

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Garden

Vegetable garden

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: anytime minimum check-in age: 18

Check-out

Check-out before noon

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Fee for continental breakfast: approximately idr 106480 for adults and idr 53240 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash

Reviews

Shampa

Sep 19, 2025 08:00:00 PM

Review Score: 8

Summary: Well placed in terms of access

See All Reviews

Room Arrangement

Room Info	Facilities
Superior Room, 1 Queen Bed, City View Room Size: 204 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 204, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Room, 1 Queen Bed, City View Room Size: 204 square feet m² 1 Queen Bed	General Number of living rooms 0, Square feet - 204, Number of bedrooms - 0, Ping - 6, Square meters - 19, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Superior Room, 2 Twin Beds Room Size: m² 2 Twin Beds	General Bed count minimum 2, Bed count maximum 2
Deluxe Twin Room, City View Room Size: 279 square feet m² 1 Twin Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1, City view
Deluxe Room, 1 Twin Bed, City View Room Size: 279 square feet m² 1 Twin Bed	General Ping - 8, Number of living rooms 0, Number of bedrooms - 0, Square meters - 26, Square feet - 279, Bed count minimum 1, Bed count maximum 1, City view, Number of bathrooms - 1
Executive Suite, 1 Queen Bed with Sofa bed Room Size: 462 square feet m² 2 Queen Bed and Double Sofa Bed	General Square meters - 43, Bathrobes, Office, Number of bedrooms - 1, Square feet - 462, Separate sitting area, Ping - 13, Number of living rooms 1, Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Deluxe Suite, 1 Double Bed Room Size: m² 1 Double Bed	General Bed count minimum 1, Bed count maximum 1