Is this MORAZEN Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MORAZEN Surabaya?

Check-in time for MORAZEN Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MORAZEN Surabaya have a swimming pool?

Yes, this MORAZEN Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MORAZEN Surabaya?

Best-rates for the MORAZEN Surabaya starts from $60 per night with includes Air Conditioner, Parking, Private Pool, Accessibility, Sports/Activities, Breakfast, Internet, Pool, Wheelchair Accessible, Security/Safety, Business Services, Guest Services, Entertainment, Child Friendly, Laundry, Transportation/Shuttle, Wellness Facilities, Spa, Restaurant, Bar, Designated Smoking Area, Hot Tub with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MORAZEN Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MORAZEN Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MORAZEN Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MORAZEN Surabaya?

Based on the information reported by the owner or manager, the MORAZEN Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MORAZEN Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

MORAZEN Surabaya | Hotel in Surabaya

| 9.0 (122 Reviews) | 9 Bathrooms 28 Guests

Hotel in Surabaya

Attractively located in the Genteng district of Surabaya, MORAZEN Surabaya is located a 8-minute walk from Sharp Bamboo Monument, 400 yards from Submarine Monument and a 8-minute walk from Gubeng Train Station. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The breakfast offers buffet, continental or Full English/Irish options. At the hotel you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. There's an in-house bar and guests can also use the business area. Pasar Turi Train Station Surabaya is 2.6 miles from MORAZEN Surabaya, while Red Bridge Surabaya is 3.5 miles away. Juanda International Airport is 9.3 miles from the property, and the property offers a paid airport shuttle service.

MORAZEN Surabaya is located in Surabaya.

This 219 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 122 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 219 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This MORAZEN Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MORAZEN Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Private Pool

Accessibility

Transportation/Shuttle

Security/Safety

Business Services

Sports/Activities

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Hot Tub

Internet

Laundry

Facility Overview

Breakfast

Restaurant

Fruit

Coffee house on site

Kids' meals

Snack bar

Wine/Champagne

Parking

Parking

Parking garage

Parking on site

Accessible parking

Free parking

Accessibility

Wheelchair accessible

Activities

Spa/Wellness packages

Fitness center

Game room

Head massage

Neck massage

Indoor pool (year-round)

Back massage

Hot tub/Jacuzzi

Fitness

Full-body massage

Evening entertainment

Spa facilities

Hand massage

Sauna

Foot massage

Indoor pool

Couples' massage

Massage

Locker rooms

Steam room

Entertainment

Outdoor play equipment for kids

General

Air conditioning

Non-smoking rooms

Facilities for disabled guests

Designated smoking area

Elevator

Safe

Wifi in all areas

Soundproof rooms

Smoke-free property

Guest Services

Room service

Suit press

Baggage storage

Airport shuttle (additional charge)

Airport shuttle

Ironing service

Meeting/Banquet facilities

Valet parking

24-hour front desk

Express check-in/out

Fax/Photocopying

Concierge

Daily housekeeping

Business center

Shuttle service (additional charge)

Shuttle service

Laundry

Dry cleaning

Internet

Free Wifi

Wifi

Internet

Security/Safety

Key card access

24-hour security

Key access

CCTV outside property

Smoke alarms

CCTV in common areas

Security alarm

Fire extinguishers

Guest accommodation sealed after cleaning

Linens, towels, and laundry washed in accordance with local authority guidelines

Use of cleaning chemicals that are effective against coronavirus

Guest accommodation disinfected between stays

Breakfast to-go containers

All plates, cutlery, glasses, and other tableware sanitized

Physical distancing in dining areas

Delivered food covered securely

Process in place to check health of guests

Face masks for guests available

Staff follow all safety protocols as directed by local authorities

Access to healthcare professionals

Thermometers for guests provided by property

Shared stationery (e.g. printed menus, magazines, pens, paper) removed

First aid kits available

Hand sanitizer in guest accommodation and common areas

Physical distancing rules followed

Contactless check-in/out

Mobile app for room service

Screens or physical barriers between staff and guests in appropriate areas

Cashless payment available

Spa

Shallow end

Swimming pool

Transportation/Shuttle

Airport drop-off

Airport pickup

Policies

Check-in

The minimum age for check-in is 18

Cancellation policy

Non refundable

Pet Policy

Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:

8.86

Location:

9.09

Staff:

9.29

Facilities:

8.96

Comfort:

9.04

Cleanliness:

8.91

Dana Xiaodan Qiu

Dec 4, 2025 08:00:00 AM

Review Score: 10

Cambodia

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: We had the best breakfast of our entire trip. There were so many options, and they offered a great variety of local dishes — it was like a food museum for us! We wanted to try everything. It would be even better if they could add English names for each dish.

Negative: none

Summary: Great service, delicious breakfast, and a truly enjoyable experience.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe King – NO SMOKING Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King – NO SMOKING Room Type: Double Room Size: 38 m² 1 Queen bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Suite King – NO SMOKING Room Type: Suite Room Size: 56 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Extra long beds (> 6.5 ft) View City view, View Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Royal Suite King – NO SMOKING Room Type: Suite Room Size: 60 m² 1 King bed(s) Bed	Food & Drink Fruit, Bottle of water, Tea/Coffee maker, Chocolate/Cookies, Minibar Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub or shower, Conditioner, Bathrobe, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Sofa, Sitting area, Desk Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens, Extra long beds (> 6.5 ft) View City view, View Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Twin – NO SMOKING Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe Twin – SMOKING Room Type: Twin Room Size: 29 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Deluxe King – SMOKING Room Type: Double Room Size: 29 m² 1 Queen bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Executive King – SMOKING Room Type: Double Room Size: 38 m² 1 King bed(s) Bed	Food & Drink Minibar, Tea/Coffee maker, Bottle of water Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Childrens' cribs, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Exclusive services Free gym access, Concierge services, Free spa access Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin Room - SMOKING Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed	Food & Drink Bottle of water, Tea/Coffee maker Bathroom Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom General Key card access, Air conditioning, Key access, Tile/Marble floor, Soundproof, Fire extinguisher, Smoke Alarm, Safe, Trash cans Media & Technology Satellite channels, Telephone, Streaming service (like Netflix), Radio, TV, Flat-screen TV, Cable channels, Pay-per-view channels Services Wake-up service/Alarm clock, Wake-up service Kitchen Refrigerator, Electric kettle Living Area Desk View City view, View Bedroom Wardrobe or closet, Alarm clock, Linens Accessibility Accessible by elevator, Upper floors accessible by elevator, Entire unit wheelchair accessible Room Amenities Feather pillow, Clothes rack, Socket near the bed Physical distancing Single-room AC for guest accommodation Cleanliness & disinfection Hand sanitizer
Superior Twin Room - NO SMOKING Room Type: Twin Room Size: 28 m² 2 Twin bed(s) Bed

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MORAZEN Surabaya | Hotel in Surabaya

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Hotel in Surabaya

Amenities

Facility Overview

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Room Arrangement

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

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Exclusive services

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Cleanliness & disinfection

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Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

Bedroom

View

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection

Food & Drink

Bathroom

General

Media & Technology

Services

Kitchen

Living Area

View

Bedroom

Accessibility

Room Amenities

Exclusive services

Physical distancing

Cleanliness & disinfection