MORAZEN Surabaya | Hotel in Surabaya

| 9.0 (115 Reviews) |  10 Bathrooms  30 Guests
Surabaya Hotel | MORAZEN Surabaya

Hotel in Surabaya

Attractively located in the Genteng district of Surabaya, MORAZEN Surabaya is located a 8-minute walk from Sharp Bamboo Monument, 400 yards from Submarine Monument and a 8-minute walk from Gubeng Train Station. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. Guests also enjoy access to the indoor pool and fitness center, as well as the sauna and hot tub. The breakfast offers buffet, continental or Full English/Irish options. At the hotel you'll find a restaurant serving American, Cantonese and Chinese cuisine. Vegetarian, halal and vegan options can also be requested. There's an in-house bar and guests can also use the business area. Pasar Turi Train Station Surabaya is 2.6 miles from MORAZEN Surabaya, while Red Bridge Surabaya is 3.5 miles away. Juanda International Airport is 9.3 miles from the property, and the property offers a paid airport shuttle service.

MORAZEN Surabaya is located in Surabaya.

This 221 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pool, Entertainment, Laundry, and several others. This is a 4 star rated property and has over 115 reviews with the average score of 9 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 221 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This MORAZEN Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “MORAZEN Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
Wheelchair Accessible
Private Pool
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Snack bar
  • Wine/Champagne
  • Restaurant
  • Kids' meals
  • Fruit
  • Coffee house on site
  • Bar
Parking
  • Parking garage
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Sauna
  • Indoor pool
  • Evening entertainment
  • Hand massage
  • Spa facilities
  • Steam room
  • Indoor pool (year-round)
  • Game room
  • Couples' massage
  • Head massage
  • Locker rooms
  • Massage
  • Hot tub/Jacuzzi
  • Foot massage
  • Neck massage
  • Spa/Wellness packages
  • Full-body massage
  • Back massage
  • Spa
  • Fitness
  • Fitness center
Entertainment
  • Outdoor play equipment for kids
General
  • Safe
  • Elevator
  • Air conditioning
  • Facilities for disabled guests
  • Non-smoking rooms
  • Smoke-free property
  • Designated smoking area
  • Wifi in all areas
  • Soundproof rooms
Guest Services
  • Daily housekeeping
  • Laundry
  • Airport shuttle
  • Shuttle service (additional charge)
  • Valet parking
  • Room service
  • Dry cleaning
  • Concierge
  • Suit press
  • Shuttle service
  • Fax/Photocopying
  • Airport shuttle (additional charge)
  • Meeting/Banquet facilities
  • 24-hour front desk
  • Express check-in/out
  • Baggage storage
  • Business center
  • Ironing service
Internet
  • Internet
  • Free Wifi
  • Wifi
Security/Safety
  • Key card access
  • Smoke alarms
  • Key access
  • CCTV outside property
  • 24-hour security
  • Security alarm
  • Fire extinguishers
  • CCTV in common areas
  • Guest accommodation disinfected between stays
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • All plates, cutlery, glasses, and other tableware sanitized
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • Delivered food covered securely
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Physical distancing rules followed
  • Mobile app for room service
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Shallow end
  • Swimming pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, payment before arrival by bank transfer is required. the property will contact you after you book to provide instructions, guests under the age of 18 can only check in with a parent or official guardian.

Reviews

Value for money:
8.86
Location:
9.09
Staff:
9.29
Facilities:
8.96
Comfort:
9.04
Cleanliness:
8.91
Mark
Mar 7, 2026 08:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Second stay in four days. Gym now open and very good. Top floor bar excellent again. Room large and comfortable. Outstanding service from the staff, especially those in the bar.
Negative: Nothing
Summary: Great hotel, outstanding value for money.
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King – NO SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King – NO SMOKING
Room Type: Double
Room Size: 38 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Suite King – NO SMOKING
Room Type: Suite
Room Size: 56 m2
1 King bed(s) Bed

Food & Drink

Chocolate/Cookies, Minibar, Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Slippers, Bathtub or shower, Toothbrush, Hairdryer, Private bathroom, Shower, Bathrobe, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Bedroom

Alarm clock, Extra long beds (> 6.5 ft), Linens, Wardrobe or closet, Childrens' cribs

View

View, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Royal Suite King – NO SMOKING
Room Type: Suite
Room Size: 60 m2
1 King bed(s) Bed

Food & Drink

Chocolate/Cookies, Minibar, Fruit, Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Slippers, Bathtub or shower, Toothbrush, Hairdryer, Private bathroom, Shower, Bathrobe, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Bedroom

Alarm clock, Extra long beds (> 6.5 ft), Linens, Wardrobe or closet, Childrens' cribs

View

View, City view

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin – NO SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe Twin – SMOKING
Room Type: Twin
Room Size: 29 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Deluxe King – SMOKING
Room Type: Double
Room Size: 29 m2
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Executive King – SMOKING
Room Type: Double
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Childrens' cribs, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Exclusive services

Free gym access, Free spa access, Concierge services

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room - SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Toilet, Bidet, Walk-in shower, Towels, Shampoo, Body soap, Shower cap, Toothbrush, Hairdryer, Private bathroom, Shower, Slippers, Toilet paper, Conditioner, Free toiletries

General

Safe, Key card access, Key access, Air conditioning, Smoke Alarm, Soundproof, Trash cans, Tile/Marble floor, Fire extinguisher

Media & Technology

Cable channels, TV, Telephone, Pay-per-view channels, Streaming service (like Netflix), Flat-screen TV, Radio, Satellite channels

Services

Wake-up service/Alarm clock, Wake-up service

Kitchen

Refrigerator, Electric kettle

Living Area

Desk

View

View, City view

Bedroom

Wardrobe or closet, Alarm clock, Linens

Accessibility

Entire unit wheelchair accessible, Accessible by elevator, Upper floors accessible by elevator

Room amenities

Feather pillow, Clothes rack, Socket near the bed

Physical distancing

Single-room AC for guest accommodation

Cleanliness & disinfection

Hand sanitizer
Superior Twin Room - NO SMOKING
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed
Suite with City View
Room Type: Suite
1 Sofa bed Bed
1 King bed(s) Bed

FAQ's

Is this MORAZEN Surabaya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at MORAZEN Surabaya?

Check-in time for MORAZEN Surabaya starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the MORAZEN Surabaya have a swimming pool?

Yes, this MORAZEN Surabaya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MORAZEN Surabaya?

Best-rates for the MORAZEN Surabaya starts from $45 per night with includes Security/Safety, Business Services, Sports/Activities, Spa, Guest Services, Breakfast, Internet, Air Conditioner, Parking, Pool, Entertainment, Laundry, Restaurant, Designated Smoking Area, Private Pool, Wellness Facilities, Bar, Hot Tub, Wheelchair Accessible, Transportation/Shuttle, Child Friendly, Accessibility with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is MORAZEN Surabaya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MORAZEN Surabaya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MORAZEN Surabaya is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MORAZEN Surabaya?

Based on the information reported by the owner or manager, the MORAZEN Surabaya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MORAZEN Surabaya?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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USD45
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