Is this Novotel Makassar Grand Shayla pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Makassar Grand Shayla have a swimming pool?

Yes, this Novotel Makassar Grand Shayla has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Makassar Grand Shayla?

Best-rates for the Novotel Makassar Grand Shayla starts from $44 per night with includes Pool, TV, Restaurant, Guest Services, Breakfast, Child Friendly, Internet, Wheelchair Accessible, Security/Safety, Business Services, Laundry, Accessibility, Bedding/Linens, Spa, Bar, Kitchen, Air Conditioner, Parking, Balcony/Terrace, Sports/Activities, Wellness Facilities, Entertainment with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Novotel Makassar Grand Shayla a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Makassar Grand Shayla wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Makassar Grand Shayla is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Makassar Grand Shayla?

Based on the information reported by the owner or manager, the Novotel Makassar Grand Shayla indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Makassar Grand Shayla?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Novotel Makassar Grand Shayla | Hotel in Makassar

| 8.0 (51 Reviews) | 1 Bathroom

Makassar Hotel | Novotel Makassar Grand Shayla

Hotel in Makassar

Family-friendly hotel with a full-service spa and an outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Novotel Makassar Grand Shayla offers 320 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers.

This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Eco-friendly toiletries

Shower

Hair dryer

Private bathroom

Towels

Bedroom

Free cribs/infant beds

Sofa bed

Air conditioning

Bed sheets

Safe

Connecting rooms available

Desk

Desk chair

Iron/ironing board (on request)

Eco-friendly cleaning products provided

LED light bulbs

Bulk dispenser for toiletries

Slippers

Laptop-friendly workspace

Energy-saving switches

Phone

Water-efficient showers only

Breakfast

Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: IDR 150000 per person

24-hour room service

1 restaurant

1 bar

Electric kettle

Minibar

Free tea bags/instant coffee

Free bottled water

Parking

Airport shuttle on request

Free self parking on site

24-hour roundtrip airport shuttle (surcharge)

Accessibility

Elevator door width (inches): 48

Wheelchair-accessible lounge

Wheelchair-accessible concierge desk

Wheelchair-accessible registration desk height (inches): 28

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Thin carpet in room

Wheelchair-accessible registration desk

Elevator

Wheelchairs available on site

Wheelchair-accessible business center

Wheelchair-accessible restaurant

Wheelchair-accessible path of travel

Activities

Beach access

Outlet shopping

Theme parks

Children's pool

Full-service spa

Fitness center

Outdoor pool

Entertainment

32-inch LED TV

Cable channels

General

Meeting rooms - 8

Business center

Conference center (5382 square feet of space)

Water dispenser

Front-desk safe

Library

Elevator

Reception hall

Banquet hall

English

Indonesian

Locally-owned & organized tours & activities

Comprehensive recycling policy

Vegan dining options

Biodegradable coffee stirrers

No plastic water bottles

Reusable cups only

At least 80% lighting from LEDs

Comprehensive food waste policy

No plastic coffee stirrers

Double-glazed windows

Reusable tableware only

Vegetarian dining options

No plastic soda bottles

Local artist showcase

Smoke-free property

No plastic drinking straws

Biodegradable drinking straws

Guest Services

Children's pool

Snack bar/deli

Outdoor pool

Pool gate

Free cribs/infant beds

Free children's club

Sofa bed

Laundry facilities

Luggage storage

Concierge services

Daily housekeeping

Dry cleaning service

Change of bedsheets (on request)

Change of towels (on request)

Laundry facilities

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

Outdoors

Vegetable garden

Terrace

Garden

Spa

Couples treatment room(s)

Massages

Policies

Check-in

Check-in start time: 2:00 pm; check-in end time: noon contactless check-in available minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. kids stay free! up to 2 children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Fee for buffet breakfast: approximately idr 150000 per person airport shuttle fee: idr 250000 per vehicle (one way) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses eco-friendly cleaning products

Reviews

Mohamed

Oct 31, 2024 06:11:15 PM

Review Score: 4

Summary: Sheets were dirty. Elevator smelled bad.

See All Reviews

Room Arrangement

Room Info	Facilities
Executive Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Ping - 8, Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Sofa bed, Square feet - 301, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Bed count minimum 2, City view, Bed count maximum 2
Superior Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Number of bedrooms - 1, Square meters - 28, Sofa bed, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Number of bedrooms - 1, Square meters - 28, Sofa bed, Ping - 8.46, Square feet - 301, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Presidential Suite Room Size: m² 1 King Bed	General Executive level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Superior Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Toilet grab bar height (inches) - 19, Grab bar - in shower, Wheelchair-width doorways, Number of bedrooms - 1, Square meters - 28, Sofa bed, Doorway wheelchair width (inches) - 28, Grab bar - near toilet, Square feet - 301, Wheelchair accessible, Extra bed count 1, Doorway wheelchair width (centimeters) - 71, Toilet grab bar height (centimeters) - 48, Ping - 8.46, Shower grab bar height (inches) - 37, Shower grab bar height (centimeters) - 94, Bed count minimum 2, City view, Bed count maximum 2
Suite, 1 King Bed Room Size: m² 1 King Bed	General Executive level room, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, City view
Deluxe Room, 2 Twin Beds Room Size: 301 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Square meters - 28, Sofa bed, Ping - 8.46, Square feet - 301, Extra bed count 1, Bed count minimum 2, City view, Number of bathrooms - 1, Bed count maximum 2
Executive Room, 1 Double Bed Room Size: 301 square feet m² 1 Double Bed	General Number of living rooms 0, Executive level room, Number of bedrooms - 0, Square meters - 28, Sofa bed, Square feet - 301, Extra bed count 1, Number of bathrooms - 1, Bathrobes, Ping - 8.46, Bed count minimum 1, Bed count maximum 1, City view