Sheraton Surabaya Hotel and Towers | Hotel in Surabaya
Hotel in Surabaya
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Housekeeping is available on request.
Sheraton Surabaya Hotel and Towers offers 348 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. In-room massages and change of bedsheets can be requested. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.
Amenities
Facility Overview
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Towels
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Bathrobes
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Hair dryer
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Private bathroom
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Shower/tub combination
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Free toiletries
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Bed sheets
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Premium bedding
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Blackout drapes/curtains
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Air conditioning
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Rollaway/extra beds (surcharge)
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Free cribs/infant beds
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Free newspapers
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Water-efficient showers only
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Laptop-friendly workspace
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Desk chair
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Electrical adapters/chargers
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Iron/ironing board
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Soundproofing
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Connecting rooms available
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Phone
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In-room massage
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Desk
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Slippers
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Laptop-compatible safe
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Energy-saving switches
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Recycling
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Window screens
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3 restaurants and 1 coffee shop/cafe
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1 bar
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24-hour room service
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Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 340000 per person
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Minibar
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Electric kettle
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Free bottled water
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Coffee/tea maker
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Refrigerator
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Free self parking on site
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Wheelchair-accessible parking and van parking available
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Limo/town car service
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Airport shuttle on request
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24-hour roundtrip airport shuttle (surcharge)
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Valet parking on site (IDR 50000 per stay)
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Valet for wheelchair-equipped vehicle
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Magnifying mirror
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Wheelchairs available on site
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If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
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Wheelchair-accessible restaurant
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Elevator door width (inches): 59
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Grab bar in shower
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Wheelchair-accessible parking
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Phone accessibility kit
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Doorbell and phone notification
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In-room accessibility
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Low bed height (inches): 28
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Lever door handles
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Low-height bed
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Bathtub grab bar height (inches): 39
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Wheelchair-accessible path of travel
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Wheelchair-accessible registration desk
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Grab bar in bathtub
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Visual alarms in hallways
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Well-lit path to entrance
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Low desk height (inches): 28
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Accessible airport shuttle
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Braille signage
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Low-height door lock
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Low-height electrical outlets in bathroom
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Wheelchair-accessible fitness center
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Wheelchair-accessible business center
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Wheelchair-accessible registration desk height (inches): 47
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Shower grab bar height (inches): 59
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Wheelchair-accessible path to elevator
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Low-height desk
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Wheelchair-accessible public washroom
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Elevator
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Stairway handrail height (inches): 20
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Wheelchair-accessible pool
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Wheelchair-accessible van parking
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15 on-site accessible parking spaces
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Wheelchair-accessible spa
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Stair-free path to entrance
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Wheelchair-accessible lounge
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Handrails in stairways
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Wheelchair-accessible concierge desk
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Outlet shopping
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Outdoor pool access
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Health/beauty spa
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Outdoor pool
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Tennis
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Shopping
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Outdoor tennis court
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Shopping mall
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Steam room
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Sauna
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Full-service spa
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Fitness center
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Access to nearby outdoor pool
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24-hour pool access
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Children's pool
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Flat-screen TV
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Cable channels
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Meeting rooms - 8
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Conference center (441 square feet of space)
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Business center
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Computer station
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ATM/banking services
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Free newspapers in lobby
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Water dispenser
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Front-desk safe
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Elevator
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Banquet hall
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Ballroom
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Indonesian
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English
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Designated smoking areas (fines apply)
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Comprehensive recycling policy
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No plastic coffee stirrers
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Biodegradable coffee stirrers
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Vegetarian dining options
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Vegan dining options
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Rooftop garden
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Comprehensive food waste policy
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Children's games
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Outdoor pool
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Snack bar/deli
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Children's toys
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Laundry facilities
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Refrigerator
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Rollaway/extra beds (surcharge)
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Access to nearby outdoor pool
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Children's pool
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Soundproofed rooms
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Free cribs/infant beds
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Change of bedsheets (on request)
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Porter/bellhop
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24-hour front desk
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Daily housekeeping
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Concierge services
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Laundry facilities
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Dry cleaning service
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Tour/ticket assistance
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Luggage storage
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Wedding services
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Available in some public areas: Free WiFi
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Available in all rooms: Free WiFi
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Terrace
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BBQ grill(s)
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Vegetable garden
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Garden
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Pool sun loungers
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Pool umbrellas
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Spa open daily
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Massage/treatment rooms
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Reflexology
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Sauna
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Massage - Thai
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4 treatment rooms
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Facials
Policies
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges minimum spring break check-in age is 19 years old please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Reviews
Room Arrangement
| Room Info | Facilities |
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Executive Suite, 1 Bedroom
Room Size:
861 square feet m2
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GeneralTurndown service, Square meters - 80, Number of bedrooms - 1, Separate sitting area, Ping - 24, Day bed, Square feet - 861, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area |
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Junior Room, 1 Bedroom
Room Size:
452 square feet m2
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GeneralSquare meters - 42, Turndown service, Number of bedrooms - 1, Separate sitting area, Ping - 13, Day bed, Bed count minimum 1, Square feet - 452, Bed count maximum 1, Extra bed count 2 |
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Room, 3 Bedrooms, Smoking
Room Size:
1485 square feet m2
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GeneralNumber of bedrooms - 1, Microwave, Ping - 41.73, Extra bed count 2, Separate dining area, Cookware, dishware, and utensils, Square feet - 1485, Kitchen, Turndown service, Square meters - 138, Separate sitting area, Day bed, Bed count maximum 3, Height-adjusted amenities, Bed count minimum 3 |
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Club Room, 2 Bedrooms
Room Size:
388 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Presidential Suite, 1 King Bed
Room Size:
2583 square feet m2
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GeneralSquare feet - 2583, Square meters - 240, Turndown service, Number of bedrooms - 1, Microwave, Separate sitting area, Day bed, Ping - 73, Bed count minimum 1, Bed count maximum 1, Extra bed count 2, Separate dining area |
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Royal Suite, 1 Bedroom
Room Size:
1292 square feet m2
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GeneralSquare meters - 120, Number of bedrooms - 1, Microwave, Ping - 36, Square feet - 1292, Extra bed count 2, Separate dining area, Kitchen, Turndown service, Separate sitting area, Day bed, Bed count minimum 1, Bed count maximum 1 |
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Premium Room, 2 Double Beds
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Premium Room, 1 King Bed
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
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Deluxe Room, 2 Double Beds
Room Size:
388 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 11, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Deluxe Room, 1 King Bed
Room Size:
388 square feet m2
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GeneralNumber of living rooms 0, Number of bedrooms - 1, Toilet grab bar height (centimeters) - 71, Ping - 11, Square meters - 36, Square feet - 388, Grab bar - near toilet, Height-adjusted amenities, Bed count minimum 1, Extra bed count 1, Bed count maximum 1, Toilet grab bar height (inches) - 28 |
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Room, 2 Bedrooms, Smoking
Room Size:
1173 square feet m2
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GeneralNumber of bedrooms - 1, Ping - 33, Microwave, Extra bed count 2, Square feet - 1173, Separate dining area, Balcony or patio, Cookware, dishware, and utensils, Kitchen, Square meters - 109, Turndown service, Separate sitting area, Day bed, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1 |
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Room, 1 Bedroom, Smoking
Room Size:
743 square feet m2
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GeneralSquare feet - 743, Number of bedrooms - 1, Microwave, Square meters - 69, Extra bed count 1, Separate dining area, Ping - 21, Cookware, dishware, and utensils, Kitchen, Turndown service, Separate sitting area, Height-adjusted amenities, Bed count minimum 1, Bed count maximum 1 |
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Club Room, 2 Double Beds
Room Size:
388 square feet m2
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GeneralTurndown service, Number of bedrooms - 1, Ping - 11, Club level room, Square meters - 36, Square feet - 388, Extra bed count 1, Bed count minimum 2, Bed count maximum 2 |
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Club Room, 1 King Bed
Room Size:
388 square feet m2
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GeneralTurndown service, Number of bedrooms - 1, Ping - 11, Club level room, Square meters - 36, Square feet - 388, Bed count minimum 1, Extra bed count 1, Bed count maximum 1 |
FAQ's
Is this Surabaya hotel pet-friendly for guests?
No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.
Does the Surabaya hotel have a swimming pool?
Yes, this Surabaya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.
How much does it cost per night to stay in Surabaya hotel?
Best-rates for the Surabaya hotel starts from $103 per night with includes TV, Bedding/Linens, Barbecue/Outdoor Cooking, Kitchen, Parking, Pool, Designated Smoking Area, Restaurant, Bar, Toiletries, Wheelchair Accessible, Sports/Activities, Spa, Child Friendly, Internet, Laundry, Balcony/Terrace, Accessibility, Business Services, Wellness Facilities, Guest Services, Breakfast, Air Conditioner with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.
Is Surabaya hotel a family-friendly place to stay?
Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.
Is the Surabaya hotel wheelchair accessible or offer services for disabled guests?
Based on the information received from our partner, the Surabaya hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.
What is the minimum night stay policy for the Surabaya hotel?
Based on the information reported by the owner or manager, the Surabaya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.
What cancellation policy is in place for Surabaya hotel?
Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.
