Is this Genting Highlands hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Genting Highlands hotel have a swimming pool?

Yes, this Genting Highlands hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

Is Genting Highlands hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Genting Highlands hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Genting Highlands hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Genting Highlands hotel?

Based on the information reported by the owner or manager, the Genting Highlands hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Genting Highlands hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Swiss-Garden Hotel & Residences, Genting Highlands | Hotel in Genting Highlands

| 7.0 (140 Reviews) | 1 Bathroom

Genting Highlands Hotel | Swiss-Garden Hotel & Residences, Genting Highlands

Hotel in Genting Highlands

Family-friendly hotel with a fitness center and a sauna
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Self parking is free. Other amenities include a sauna, a children's pool, and laundry facilities.
Swiss-Garden Hotel & Residences, Genting Highlands offers 370 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Pool

Wheelchair Accessible

Balcony/Terrace

Accessibility

Security/Safety

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Toiletries

Guest Services

Entertainment

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Rainfall showerhead

Toilet paper

Shower

Towels

Bidet

Hair dryer

Soap

Free toiletries

Shampoo

Bedroom

Air conditioning

Blackout drapes/curtains

Cribs/infant beds (surcharge)

Bed sheets

Rollaway/extra beds (surcharge)

Desk

Slippers

Guidebooks/recommendations

Laptop-friendly workspace

Safe

Restaurant dining guide

Breakfast

Room service available

Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: MYR 62.64 for adults and MYR 32.40 for children

1 restaurant

Free bottled water

Parking

Free secured, covered self parking on site

Wheelchair-accessible parking available

Accessibility

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Elevator

Braille signage

Wheelchair-accessible public washroom

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible path of travel

Wheelchair-accessible parking

Wheelchair-accessible pool

Wheelchair-accessible registration desk

Wheelchair-accessible lounge

Stair-free path to entrance

Activities

Steam room

Children's pool

Fitness center

Arcade/game room

Outdoor pool

Sauna

Playground

Entertainment

Cable channels

40-inch Smart TV

General

Meeting rooms - 3

Banquet hall

Front-desk safe

Elevator

Malay

Chinese (Mandarin)

English

Romance packages available

Smoke-free property

Guest Services

Children's pool

Cribs/infant beds (surcharge)

Laundry facilities

Arcade/game room

Outdoor pool

Rollaway/extra beds (surcharge)

Playground

Luggage storage

24-hour front desk

Laundry facilities

Daily housekeeping

Multilingual staff

Internet

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Outdoors

Outdoor furniture

Outdoor entertainment area

Garden

Terrace

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: midnight early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon late check-out fee: myr 150 late check-out subject to availability

Child Policy

Children are welcome. kids stay free! one child 11 years old or younger stays free when using existing bedding. rollaway/extra beds are available for myr 140.40 per night. cribs (infant beds) are available for myr 50.0 per night.

Payment Policy

Fee for buffet breakfast: approximately myr 62.64 for adults and myr 32.40 for children early check-in is available for a fee (subject to availability) late check-out fee: myr 150 (subject to availability) crib (infant bed) fee: myr 50.0 per night rollaway bed fee: myr 140.40 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash

Reviews

William

Oct 28, 2025 10:25:35 AM

Review Score: 8

Summary: Overall a pleasant stay. Location wise is good as many amenities nearby.

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Twin Room Room Size: 366 square feet m² 2 Twin Beds	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 366, Mountain view, Extra bed count 1, Square meters - 34, Number of bathrooms - 1, Ping - 10.29, Private bathroom, Hill view, Bed count minimum 2, Bed count maximum 2
Executive 2-Bedroom Residence Room Size: m² 2 Queen Bed and Twin Bed	General Number of living rooms 0, Washing machine, Kitchen, Number of bedrooms - 2, Full-sized refrigerator/freezer, Shared bathroom, Extra bed count 1, Bed count minimum 2, Separate dining area, Number of bathrooms - 1, Bed count maximum 2
Deluxe Double Room, 1 King Bed Room Size: 362 square feet m² 1 King Bed	General Number of living rooms 0, Minibar, Number of bedrooms - 0, Square feet - 362, Mountain view, Extra bed count 1, Square meters - 34, Number of bathrooms - 1, Ping - 10, Private bathroom, Hill view, Bed count minimum 1, Bed count maximum 1
Premier 2-Bedroom Residence Room Size: m² 2 Queen Beds	General Washing machine, Kitchen, Number of bedrooms - 2, Full-sized refrigerator/freezer, Private bathroom (not in room), Extra bed count 1, Number of living rooms 1, Number of bathrooms - 2, Bed count minimum 2, Separate dining area, Bed count maximum 2