The Alana Surabaya | Hotel in Surabaya

| 8.1 (192 Reviews) |  8 Bathrooms  22 Guests
Ketintang Hotel | The Alana Surabaya

Hotel in Ketintang, Surabaya

Located at a 5-minute drive from City of Tomorrow, Suroboyo Carnival Night Market and Royal Plaza, The Alana Surabaya features an indoor pool. Free WiFi is available throughout the property. The Alana is located at a 5-minute drive from the biggest mosque in Surabaya, Al-Akbar and 20-minute drive Surabaya Town Square. The Juanda International Airport is a 20-minute drive. The property is a 30-minute drive from City Center while the Sanggar Anggun Temple located in Kenjeran beach is a 45-minute drive. Jatim International Expo, DBL Arena, and Frontage Mega Project are within a short walking distance from the property. Each air-conditioned room is fitted with a wooden or carpet flooring, free mini-bar, flat-screen cable TV and seating area. The private bathroom includes a hairdryer, free toiletries and shower. The Alana Surabaya operates a 24-hour front desk. Guests can pamper themselves with a relaxing massage. Concierge services and valet parking are available for free. The Alana Surabaya offers 3 dining options. The Orzya Coffee Shop serves a variety of Indonesia, Asian and International cuisines. Light snacks, refreshing drinks and a selection of Indonesian and Asian cuisines can be enjoyed at Phenix Lounge. The Cinnamon Cake Shop serves breads, chocolates, ice creams, cookies and cakes.

The Alana Surabaya is located in Surabaya.

This 173 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pool, Private Pool, and several others. This is a 4 star rated property and has over 192 reviews with the average score of 8.1 . Coming to Surabaya and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 173 Bedrooms Hotel if you want to learn more about this place in Surabaya. These details are authentic, as they are provided by our partner, booking.com.

This The Alana Surabaya in Surabaya is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alana Surabaya”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
View
Private Pool
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Bar
  • Coffee house on site
Parking
  • Parking
  • Private Parking
  • Free parking
Activities
  • Fitness center
  • Indoor pool
  • Yoga classes
  • Live music/Performance
  • Personal trainer
  • Massage
  • Fitness
  • Sauna
  • Kids' club
General
  • Air conditioning
  • Non-smoking rooms
  • Elevator
  • Safe
  • Wifi in all areas
Guest Services
  • Room service
  • Airport shuttle (additional charge)
  • Airport shuttle
  • Meeting/Banquet facilities
  • Valet parking
  • 24-hour front desk
  • Fax/Photocopying
  • Concierge
  • Business center
  • Laundry
  • Private check-in/out
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Garden
  • Terrace
Security/Safety
  • 24-hour security
  • Fire extinguishers
  • Staff follow all safety protocols as directed by local authorities
Spa
  • Pool bar
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

A negative coronavirus (covid-19) pcr or antigen test result is mandatory for guests who stay for 3 nights or more and must show upon arrival.

Reviews

Value for money:
8.57
Location:
8.53
Staff:
8.98
Facilities:
8.53
Comfort:
8.79
Cleanliness:
8.64
Morrissy
Dec 5, 2025 08:00:00 AM
Review Score:   8
Australia
Reviewer Type: Extended Group
Travel Purpose: business
Positive: The accommodation was a great location for access to work and close to mall and not far from city centre. Staff were very helpful epeciallyHaqi the restaurant manager who helpped me be stay as I have a latex allergy and the kitchen was wearing latex gloves and not food handling gloves. Breakfast was always waiting for me
Negative: Prices of Beer
Summary: Staff great rooms were good. I would stay again.
See All Reviews

Room Arrangement

Room Info Facilities
Premier Double Room
Room Type: Twin/Double
Room Size: 28 m2
2 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Hardwood or parquet floors, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Deluxe Double Room
Room Type: Twin/Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

City view, View

Services

Wake-up service

Room Amenities

Clothes rack
Suite
Room Type: Suite
Room Size: 64 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Key card access, Air conditioning, Ironing facilities, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Bathroom

Slippers, Toothbrush, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Dining area, Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Premier Twin Room
Room Type: Twin
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Deluxe Twin Room
Room Type: Twin
Room Size: 32 m2
2 Twin bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Club Room
Room Type: Double
Room Size: 32 m2
1 King bed(s) Bed

Food & Drink

Minibar, Bottle of water

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

General

Key card access, Air conditioning, Interconnecting room(s) available, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Double Room
Room Type: Double
Room Size: 60 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Key card access, Air conditioning, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Bathroom

Slippers, Toothbrush, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
Family Room
Room Type: Family
Room Size: 62 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Bottle of water

General

Key card access, Air conditioning, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Flat-screen TV

Bathroom

Slippers, Toothbrush, Towels, Toilet, Bathtub or shower, Toilet paper, Free toiletries, Hairdryer, Shower cap, Shampoo, Private bathroom

Kitchen

Refrigerator, Dining table, Electric kettle

Living Area

Sofa, Sitting area, Desk

Services

Wake-up service

View

City view

Room Amenities

Clothes rack
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Nightly rates from:
USD US $54
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