The Alts Hotel | Hotel in Palembang

| 6.9 (27 Reviews) |  9 Bathrooms  23 Guests
Palembang Hotel | The Alts Hotel

Hotel in Palembang

Offering stylish rooms with flat-screen cable TVs, The Alts Hotel is well located in the city center. Featuring an infinity pool and spa, it also houses a business center and fitness facilities. A tea/coffee maker, mini-bar and safe are standard in all air-conditioned rooms. Featuring modern interiors, they also have premium bedding and a private bathroom with toiletries. The Alts Hotel is a 10-minute walk from Multi Data Palembang University and a 45-minute drive from Sultan Mahmud Badaruddin II Airport. Free parking is provided. A wide variety of local and international dishes are served at the 24-hour Cafe Delapan. Live music, fine wines and refreshments are available at 10 Gastro Pub.

The Alts Hotel is located in Palembang.

This 67 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Sports/Activities, Wellness Facilities, Spa, and several others. This is a 5 star rated property and has over 27 reviews with the average score of 6.9 . Coming to Palembang and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 67 Bedrooms Hotel if you want to learn more about this place in Palembang. These details are authentic, as they are provided by our partner, booking.com.

This The Alts Hotel in Palembang is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Alts Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Fruit
  • Bar
  • Wine/Champagne
  • Snack bar
  • Coffee house on site
  • Kids' meals
  • Restaurant
Parking
  • Parking on site
  • Parking
  • Free parking
  • Parking garage
  • Accessible parking
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Locker rooms
  • Fitness
  • Nightclub/DJ
  • Fitness center
  • Sauna
  • Spa
  • Spa facilities
  • Live sports events (broadcast)
  • Live music/Performance
  • Spa/Wellness packages
  • Personal trainer
  • Massage
  • Massage chair
  • Yoga classes
  • Steam room
  • Fitness classes
  • Spa lounge/Relaxation area
General
  • Air conditioning
  • Wifi in all areas
  • Designated smoking area
  • Facilities for disabled guests
  • Safe
  • Family rooms
  • Elevator
  • Non-smoking rooms
  • Heating
  • Smoke-free property
Guest Services
  • Shuttle service
  • Meeting/Banquet facilities
  • Ironing service
  • Valet parking
  • Fax/Photocopying
  • Daily housekeeping
  • Private check-in/out
  • Suit press
  • Laundry
  • Airport shuttle (additional charge)
  • Express check-in/out
  • Car rental
  • Shuttle service (additional charge)
  • 24-hour front desk
  • Dry cleaning
  • Business center
  • Concierge
  • Baggage storage
  • Room service
  • Airport shuttle
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool (year-round)
  • Sun deck
  • Garden
  • BBQ facilities
  • Outdoor pool
  • Terrace
Security/Safety
  • Key card access
  • Key access
  • CCTV in common areas
  • Fire extinguishers
  • Security alarm
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property cleaned by professional cleaning companies
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Access to healthcare professionals
  • Hand sanitizer in guest accommodation and common areas
  • Process in place to check health of guests
  • First aid kits available
  • Thermometers for guests provided by property
  • Physical distancing rules followed
  • Mobile app for room service
  • Cashless payment available
  • Contactless check-in/out
  • Screens or physical barriers between staff and guests in appropriate areas
Spa
  • Pool bar
  • Beach chairs/Loungers
  • Swimming pool
  • Infinity pool
Transportation/Shuttle
  • Airport drop-off
  • Airport pickup
  • Public transit tickets

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

Please note that the property will send guests a credit card authorization form after they book to guarantee the reservation, please note, credit card used for reservation must be valid at time of arrival. if the credit card used during reservation is declined the reservation will be canceled, it is a mandatory show to us antigen result who stays 3 days or moreguests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

License number: 55110, 9120103122288

Reviews

Value for money:
7.89
Location:
8.55
Staff:
8.42
Facilities:
8.01
Comfort:
8.22
Cleanliness:
8.09
Pramudya
Feb 14, 2026 08:00:00 AM
Review Score:   7
Malaysia
Reviewer Type: Extended Group
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Double Room
Room Type: Double
Room Size: 24 m2
1 Queen bed(s) Bed
Deluxe Double Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Bidet, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Hardwood or parquet floors, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV

Living Area

Sitting area, Desk

View

City view, Landmark view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Premier
Room Type: Double
Room Size: 28 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Bidet, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Hardwood or parquet floors, Carpeted, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Cabana Suite
Room Type: Double
Room Size: 33 m2
1 Queen bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Bidet, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Smoke Alarm, Fire extinguisher, Hardwood or parquet floors, Trash cans

Media & Technology

TV, Telephone, Flat-screen TV

Outdoors

Balcony, Terrace

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

View

Garden view

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Feather pillow, Socket near the bed, Clothes rack

Physical distancing

Single-room AC for guest accommodation
Deluxe Twin Room
Room Type: Twin
Room Size: 24 m2
2 Twin bed(s) Bed
Deluxe Twin Room

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Ironing facilities, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Hardwood or parquet floors, Trash cans

Media & Technology

TV, Telephone

Living Area

Sitting area, Desk

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Junior Suite New
Room Type: Family
Room Size: 54 m2
1 King bed(s) Bed

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Bathtub, Slippers, Toilet, Bathrobe, Private bathroom, Bathtub or shower, Body soap, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Smoke Alarm, Fire extinguisher, Carpeted, Trash cans

Media & Technology

TV, Telephone

Kitchen

Electric kettle, Refrigerator, Cleaning products, Dryer

Living Area

Sitting area, Desk, Sofa

View

City view, Landmark view, View

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Premier Corner
Room Type: Double
Room Size: 29 m2
1 King bed(s) Bed
Premier Corner

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Smoke Alarm, Fire extinguisher, Hardwood or parquet floors, Trash cans

Media & Technology

TV, Telephone

Living Area

Sitting area, Desk

View

City view, Landmark view, View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Grand Suite
Room Type: Suite
Room Size: 120 m2
1 King bed(s) Bed
Grand Suite

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Bathtub, Slippers, Toilet, Bathrobe, Private bathroom, Bathtub or shower, Body soap, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Interconnecting room(s) available, Smoke Alarm, Fire extinguisher, Carpeted, Trash cans

Media & Technology

TV, Telephone

Kitchen

Cleaning products, Electric kettle, Refrigerator, Coffee machine, Dryer, Microwave, Kitchen

Living Area

Sitting area, Desk, Sofa

Services

Wake-up service

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Socket near the bed, Clothes rack
Premier with City View
Room Type: Twin/Double
Room Size: 31 m2
2 Twin bed(s) Bed
Premier with City View

Food & Drink

Minibar, Tea/Coffee maker, Bottle of water

Bathroom

Toothbrush, Hairdryer, Free toiletries, Towels, Shower cap, Toilet paper, Walk-in shower, Conditioner, Slippers, Toilet, Private bathroom, Body soap, Shower, Shampoo

General

Air conditioning, Key card access, Safe, Key access, Ironing facilities, Smoke Alarm, Fire extinguisher, Carpeted, Trash cans

Media & Technology

TV, Telephone

Living Area

Sitting area, Desk

View

View

Services

Wake-up service

Kitchen

Electric kettle, Cleaning products, Dryer

Bedroom

Wardrobe or closet

Accessibility

Accessible by elevator, Entire unit wheelchair accessible, Upper floors accessible by elevator

Room amenities

Sofa bed, Socket near the bed, Clothes rack

FAQ's

Is this The Alts Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Alts Hotel?

Check-in time for The Alts Hotel starts counting from 2:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Alts Hotel have a swimming pool?

Yes, this The Alts Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Alts Hotel?

Best-rates for the The Alts Hotel starts from $57 per night with includes Fireplace/Heating, Pool, Transportation/Shuttle, Restaurant, Guest Services, Entertainment, Breakfast, Laundry, Air Conditioner, View, Accessibility, Bar, Internet, Wheelchair Accessible, Ocean View, Oceanfront, Business Services, Barbecue/Outdoor Cooking, Child Friendly, Parking, Designated Smoking Area, Balcony/Terrace, Security/Safety, Sports/Activities, Wellness Facilities, Spa with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Alts Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Alts Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Alts Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Alts Hotel?

Based on the information reported by the owner or manager, the The Alts Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Alts Hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD57
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