The Pacific Sutera Hotel | Resort in Kota Kinabalu

| 7.8 (869 Reviews) |  11 Bathrooms  44 Guests
Downtown Kota Kinabalu Resort | The Pacific Sutera Hotel

Resort in Downtown Kota Kinabalu, Kota Kinabalu

Boasting an Olympic sized swimming pool and 5 dining options, The Pacific Sutera Hotel offers easy access to Sutera Harbor Golf & Country Club. Free WiFi is accessible throughout and for guests who drive, free parking is available. Featuring contemporary decor, every room is fitted with a flat-screen satellite TV, an electric kettle and a mini-bar. The private bathroom comes with a bath, a shower and free toiletries. Guests enjoy sea or golf course view. Cafe Boleh serves daily buffet breakfast and all day dining. Drinks and snacks are available at the Pool Bar, Lobby Lounge, Breeze Beach Club or Horizons Sky Bar and Cigar Lounge. Pampering massages are offered at the Chavana Spa and guests can play a game in the bowling alley. Staff at the 24/7 front desk are happy to assist you with outdoor activities and tour queries. Other facilities include a fitness center and a children's playground. IMAGO Shopping Mall and Sabah Museum are 1.1 mi from The Pacific Sutera Hotel. The nearest airport is Kota Kinabalu International Airport, 3.7 mi from the property.

The Pacific Sutera Hotel is located in Kota Kinabalu.

This 786 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Security/Safety, Sports/Activities, and several others. This is a 5 star rated property and has over 869 reviews with the average score of 7.8 . Coming to Kota Kinabalu and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 786 Bedrooms Resort if you want to learn more about this place in Kota Kinabalu. These details are authentic, as they are provided by our partner, booking.com.

This The Pacific Sutera Hotel in Kota Kinabalu is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Pacific Sutera Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Fruit
  • Kids' meals
  • Snack bar
  • Bar
  • Breakfast in the room
  • Wine/Champagne
Parking
  • Parking on site
  • Parking
  • Accessible parking
  • Free parking
Accessibility
  • Wheelchair accessible
Activities
  • Spa/Wellness packages
  • Happy hour
  • Fitness center
  • Racquetball
  • Game room
  • Themed dinners
  • Karaoke
  • Ping-pong
  • Tennis court
  • Bowling
  • Water sports facilities on site
  • Beachfront
  • Playground
  • Golf course (within 2 miles)
  • Fitness
  • Private beach area
  • Yoga classes
  • Tennis equipment
  • Fitness classes
  • Evening entertainment
  • Spa facilities
  • Spa
  • Foot bath
  • Personal trainer
  • Beach
  • Live music/Performance
  • Sauna
  • Badminton equipment
  • Pool table
  • Massage
  • Locker rooms
  • Nightclub/DJ
  • Spa lounge/Relaxation area
Entertainment
  • Outdoor play equipment for kids
  • Board games/Puzzles
  • Indoor play area
  • Baby safety gates
General
  • Convenience store on site
  • Air conditioning
  • Non-smoking rooms
  • Facilities for disabled guests
  • Designated smoking area
  • Elevator
  • Family rooms
  • Safe
  • Wifi in all areas
  • Smoke-free property
Guest Services
  • ATM on site
  • Airport shuttle (additional charge)
  • Ironing service
  • Meeting/Banquet facilities
  • Dry cleaning
  • Suit press
  • Airport shuttle
  • 24-hour front desk
  • Babysitting/Child services
  • Express check-in/out
  • Concierge
  • Shuttle service
  • Private check-in/out
  • Shuttle service (free)
  • Room service
  • Baggage storage
  • Car rental
  • Tour desk
  • Shuttle service (additional charge)
  • Strollers
  • Hair/Beauty salon
  • Currency exchange
  • Daily housekeeping
  • Fax/Photocopying
  • Business center
  • Laundry
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool
  • Terrace
  • Outdoor furniture
  • Garden
  • Outdoor pool (year-round)
  • Sun deck
Security/Safety
  • Key card access
  • 24-hour security
  • CCTV outside property
  • Smoke alarms
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Physical distancing rules followed
Spa
  • Plunge pool
  • Beach chairs/Loungers
  • Swimming pool
  • Waterslide
  • Beach umbrellas
  • Pool with view

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed

From 1st january 2023, a tourist tax of rm 10 per room per night is applied to all foreign guests. this tax is not included in the room rate and must be paid upon check-in. guests with a valid malaysian identity card or valid permanent residents my pr card are exempted, , to all non-malaysian residents that booking family escapade at the pacific (residence of malaysia only) rate will be subject to a penalty surcharge of rm 250.00 net per room per night (stay period: now till 30 september 2024) and rm 255.00 net per room per night (stay period: 1 october 2024 till 31 march 2025). upon check-in, guests will be required to present their malaysia resident id/pr to confirm their rate entitlement, stay 3 nights or more and enjoy 2 complimentary rounds of bowlingplease inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
8.37
Location:
9.07
Staff:
8.62
Facilities:
8.65
Comfort:
8.82
Cleanliness:
8.78
Umar
Dec 11, 2025 08:00:00 AM
Review Score:   7
Brunei Darussalam
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Big resort with alot of kids activities
Negative: 1) Cannot bring food to the room. 2) Breakfast was too salty
Summary: Fair
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Sea View King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Junior Suite
Room Type: Suite
Room Size: 83 m2
1 King bed(s) Bed
Junior Suite

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Executive Suite
Room Type: Suite
Room Size: 105 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Sea View King
Room Type: Double
Room Size: 33 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Family Room
Room Type: Family
Room Size: 66 m2
1 Twin bed(s) Bed
1 Queen bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Deluxe Sea View Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Outdoors

Terrace

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Premium Sea View Twin
Room Type: Twin
Room Size: 33 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Slippers, Shower, Towels, Toilet, Toothbrush, Body soap, Bathtub, Bathtub or shower, Bathrobe, Conditioner, Toilet paper, Free toiletries, Walk-in shower, Hairdryer, Shower cap, Bidet, Shampoo, Private bathroom

General

Key card access, Air conditioning, Iron, Ironing facilities, Smoke Alarm, Safe, Carpeted, Trash cans

Media & Technology

Satellite channels, Telephone, Radio, TV, Flat-screen TV, Cable channels

Outdoors

Balcony, Terrace

Kitchen

Refrigerator, Electric kettle

Living Area

Sofa, Sitting area, Desk

View

View, Sea view

Bedroom

Wardrobe or closet, Childrens' cribs, Linens

Accessibility

Accessible by elevator, Upper floors accessible by elevator

Room Amenities

Clothes rack

Pool and Spa

Pool towels
Check Resort Availability
Nightly rates from:
USD183
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