Is this Shah Alam hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shah Alam hotel have a swimming pool?

Yes, this Shah Alam hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shah Alam hotel?

Best-rates for the Shah Alam hotel starts from $78 per night with includes Toiletries, Air Conditioner, Parking, Sports/Activities, Bedding/Linens, Bar, Restaurant, Guest Services, Designated Smoking Area, TV, Accessibility, Business Services, Spa, Wheelchair Accessible, Breakfast, Internet, Laundry, Pool, Wellness Facilities, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Shah Alam hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shah Alam hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shah Alam hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shah Alam hotel?

Based on the information reported by the owner or manager, the Shah Alam hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shah Alam hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

DoubleTree by Hilton Shah Alam i-City | Hotel in Shah Alam

| 9.2 (188 Reviews) | 1 Bathroom

Shah Alam Hotel | DoubleTree by Hilton Shah Alam i-City

Hotel in Shah Alam

Luxury hotel with 3 restaurants connected to a shopping center in Shah Alam
Along with 3 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Change of towels is available on request.
DoubleTree by Hilton Shah Alam i-City offers 300 air-conditioned accommodations with minibars and safes. A pillow menu is available. 49-inch plasma televisions come with cable channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Shah Alam hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Pool

Designated Smoking Area

Wheelchair Accessible

Accessibility

Business Services

Sports/Activities

Bedding/Linens

Wellness Facilities

Spa

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Bathrobes

Towels

Bidet

Hair dryer

Toothbrush and toothpaste (on request)

Private bathroom

Free toiletries

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Pillow menu

Desk

Mobile key entry

Iron/ironing board

Desk chair

Slippers

Phone

Turndown service

Laptop-friendly workspace

Safe

Soundproofing

Connecting rooms available

Breakfast

3 restaurants and 1 coffee shop/cafe

1 swim-up bar, 1 poolside bar and 1 bar

Room service available

Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 78 for adults and MYR 39 for children

Minibar

Free bottled water

Parking

Height restrictions apply for onsite parking

Secured covered self parking on site (MYR 5 per day)

Electric car charging station on site

Wheelchair-accessible parking available

Secured covered valet parking on site (MYR 50 per day)

Accessibility

Wheelchair accessible (may have limitations)

Wheelchair-accessible fitness center

Wheelchair-accessible restaurant

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible path to elevator

Wheelchairs available on site

Thin carpet in room

Elevator

Braille signage

Visual alarms in hallways

Well-lit path to entrance

Wheelchair-accessible concierge desk

Wheelchair-accessible spa

Wheelchair-accessible parking

Wheelchair-accessible registration desk

Grab bar near toilet

Activities

Theme parks

Outlet shopping

Children's pool

Arcade/game room

Outdoor pool

Steam room

24-hour fitness center

Full-service spa

Entertainment

Cable channels

49-inch plasma TV

General

Meeting rooms - 12

Banquet hall

Front-desk safe

Elevator

Malay

Hindi

Chinese (Mandarin)

English

Designated smoking areas

Romance packages available

Couples dining

Guest Services

Soundproofed rooms

Arcade/game room

Outdoor pool

Children's pool

Luggage storage

Turndown service

Concierge services

24-hour front desk

Wedding services

Change of bedsheets (on request)

Dry cleaning service

Daily housekeeping

Change of towels (on request)

Internet

Available in all rooms: WiFi (MYR 30 per night)

Available in some public areas: Free WiFi

Outdoors

Pool sun loungers

Pool umbrellas

Spa

Massage/treatment rooms

Spa open daily

4 treatment rooms

Couples treatment room(s)

Steam room

Aromatherapy

Massages

Facials

Policies

Check-in

Check-in start time: 3:00 pm; check-in end time: 11:30 pm late check-in subject to availability minimum check-in age: 18

Check-out

Check-out before noon contactless check-out available

Child Policy

Children are welcome. rollaway/extra beds are available for myr 118.80 per night.

Payment Policy

Fee for buffet breakfast: approximately myr 78 for adults and myr 39 for children fee for in-room wireless internet: myr 30 per night (rates may vary) covered self parking fee: myr 5 per day covered valet parking fee: myr 50 per day rollaway bed fee: myr 118.80 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

No pets or service animals allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton)

Reviews

John

Nov 1, 2025 01:25:48 PM

Review Score: 10

Summary: Breakfast very nice and staff very friendly

See All Reviews

Room Arrangement

Room Info	Facilities
Deluxe Suite, 1 King Bed Room Size: 463 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Coffee/tea maker, Ping - 13, Extra bed count 1, Square feet - 463, Number of living rooms 1, Free cribs/infant beds, Square meters - 43, Separate bathtub and shower, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
King Deluxe Room Park View Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 323, Free cribs/infant beds, Square meters - 30, No rollaway/extra beds, Free tea bags/instant coffee, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Twin Deluxe Room Park View Room Size: 344 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 344, Free cribs/infant beds, Ping - 10, Square meters - 32, No rollaway/extra beds, Free tea bags/instant coffee, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Standard Double Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Wheelchair-width doorways, Low-height counters/sink, Low-height desk, Shower only, Room and bed type depend on availability check-in, Square feet - 323, Wheelchair accessible, Lowered locks/deadbolt, Lowered peephole/view port in door, Square meters - 30, No rollaway/extra beds, No cribs (infant beds), Low-height bed, Bathroom emergency pull cord, Free tea bags/instant coffee, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Twin Room, 2 Twin Beds Room Size: 355 square feet m² 2 Twin Beds	General Number of living rooms 0, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 355, Square meters - 33, Free cribs/infant beds, Ping - 10, No rollaway/extra beds, Free tea bags/instant coffee, Rainfall showerhead, Bed count minimum 2, Bed count maximum 2
Presidential Suite, 1 King Bed Room Size: 1292 square feet m² 1 King Bed	General Square meters - 120, Number of living rooms 0, Dining table, Electric kettle, Shared accommodation, Number of bedrooms - 1, Ping - 36, Square feet - 1292, Separate dining area, Free cribs/infant beds, Deep soaking bathtub, Separate bathtub and shower, No rollaway/extra beds, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Premium Suite, 1 King Bed Room Size: 581 square feet m² 1 King Bed	General Rollaway/extra beds (surcharge), Number of bedrooms - 1, Coffee/tea maker, Square feet - 581, Extra bed count 1, Number of living rooms 1, Free cribs/infant beds, Square meters - 54, Separate bathtub and shower, Ping - 16, Separate sitting area, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1
Standard Double Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Number of living rooms 0, Ping - 9, Number of bedrooms - 0, Shower only, Room and bed type depend on availability check-in, Square feet - 323, Free cribs/infant beds, Square meters - 30, No rollaway/extra beds, Free tea bags/instant coffee, Rainfall showerhead, Bed count minimum 1, Bed count maximum 1